Full Time Head of Housekeeping

Executive Housekeeper
Coconut Palms Beach Resort II - New Smyrna Beach, FL Job Type: Full-Time
Position Type Full Time Category Hospitality - Hotel
What's in it for me?
Competitive pay based on experience! All employees receive membership to our travel club after their first few months, which includes:

Deeply discounted stays at our resorts
Discounted stays at partner hotels and resorts
Discounts on airfare, car rentals, and other travel-related expenses
Full-time employees also receive:

• Medical, dental, and vision insurance
• Company-paid life insurance
• 401(k) with company match
• Ancillary benefits and additional voluntary coverage
• ESOP participation — as an Employee Stock Ownership Plan company, your success helps grow both your future and the company's

Position Summary
The Executive Housekeeper oversees all housekeeping operations to ensure a consistently clean, safe, and welcoming environment. This role provides leadership, directs daily workflow, maintains standards, and ensures guest satisfaction through effective team management and quality control.
Essential Functions

Oversee daily operations of the Housekeeping Department.
Conduct regular inspections of guest rooms and public areas.
Maintain housekeeping supply inventory and place orders as needed.
Train, develop, and coach staff on cleaning procedures and service standards.
Monitor labor costs, supply usage, and budget needs.
Prepare staffing schedules and assign daily tasks.
Coordinate with Maintenance and other departments to resolve issues quickly.
Ensure compliance with safety procedures and operational standards.
Lead regular team meetings to communicate expectations and updates.
Use all computer systems as required by the location.
Other Functions

Assist staff during high-demand periods.
Perform additional duties to support smooth operations.
Pre and post-storm preparations.
Other duties as assigned.
Qualifications
Qualifications & Requirements

Previous housekeeping leadership experience required.
Strong organizational, leadership, and communication skills.
Ability to work weekends, holidays, and varied schedules.
Education & Experience

High school diploma required; higher education preferred.
Minimum three years of supervisory or management experience preferred.
Knowledge & Skills

Budgeting and supply management.
Staff training and development.
Problem-solving and decision-making abilities.
Proficiency with computer systems and Microsoft Office.
Physical Requirements

Frequent standing, walking, bending, and reaching.
Ability to lift up to 50 lbs.
Ability to push/pull housekeeping carts and equipment.
Work Environment

~ Indoor and outdoor work in varying conditions.