Head of Client Support Services

HomeTeam Service Manager
We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam's next all-star player.
Apply in minutes from your mobile phone!
As a HomeTeam Service Manager, you can expect to:

Maintain a high level of service quality
Standardize pest control technician service routes to improve route density
Handle customer complaints; investigate and resolve customer service concerns
Assist technicians with field service requests and delinquent accounts
Order and maintain equipment, supplies and materials required for service work
Actively manage performance and motivate service staff
Maintain appropriate certification/licensing as required by the state or by branch management
Coordinate training and licensing of new and existing service personnel
Coordinate and/or provide continuing training as needed
Maintain truck inventory records and perform periodic inspections
Maintain record of all commercial vehicle licenses and pest control licenses
Assist General/Branch Manager in other duties assigned
Work weekends as necessary to assist the technicians
Performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned.
Competitive pay $$ plus bonus

• $Comprehensive benefits package including medical, dental, vision
• Company paid life & AD&D insurance
• Employee stock purchase plan
• Paid Time off and holidays
• Tuition reimbursement
• Dependent scholarship awards
• HomeTeam is the #1 pest management company to homebuilders

The company has exclusive technology with its unique Taexx® built-in pest control system during a home's construction
Pest Management Industry is growing and is a recession resistant line of business
Women's Leadership Initiative at HomeTeam inspires, empowers, and assists in the professional development of women in the workplace.
NYSE: ROL), headquartered in Atlanta, GA.
Must be 18 years or older with a high school diploma or GED; Must have experience with sales, marketing, and office administration

• Experience supervising, coaching, and developing staff
• 3 or more years' experience in a management role

Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
HomeTeam is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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