Head of Operations Management (m/w/d)

KIPP - the largest nonprofit network of college-preparatory, public charter schools in the nation-has demonstrated, at scale, that all children have the potential to excel academically regardless of race or zip code. KIPP currently serves over 120,000 students in 270 schools nationwide, including Indianapolis. KIPP Indy Public Schools (KIPP Indy) was founded in 2004 with one class of fifth-grade students and has grown to serve 1,400 students across three schools. Of the students that attend KIPP Indy, 93% qualify for free and reduced lunch, 95% are African American or LatinX, 16% receive special education services, and 15% are designated as Multilingual Learners. As we continue to grow, our mission remains the same: to create joyful, academically excellent schools in which teachers, students, and families are all united around the same goal of preparing students with the skills and confidence to pursue the paths they choose -college, career, and beyond- so they can lead fulfilling lives and create a more just world.
The Director of School Operations (DSO) will serve as a critical member of the KIPP Indy school-based leadership team and the region-wide campus operations team. The DSO will lead the implementation of school-specific and region-wide systems, working in close collaboration with and reporting directly to the School Leader. The KIPP Indy operations team aims to ensure that teachers and leaders can focus as much attention as possible on instruction. To make that possible, the DSO will consistently follow through on key responsibilities associated with campus operations, enrollment, attendance, facility, risk management, and finance.

Campus Operations
Serve as the direct manager of the school-based Operations Manager
Meet regularly with campus operations team to collaborate on problem-solving and planning
Collaborate with the School Leader to create and manage adjustments to school-based master schedules; and lead school-based implementation of arrival and dismissal procedures
Collaborate with campus operations team on meal service operations and cafeteria culture; implement transportation systems, including the dissemination of bus information and the implementation of system for transportation changes; to implement assessment systems (ILEARN, MAP, STEP, interims, etc.); and reporting and compliance needs
Collaborate with club sponsors and athletics on after-school program logistics and facility needs
Execute Operations Manager key responsibilities when absent, including staffing front office

Manage and execute school-based recruitment and re-enrollment responsibilities
Collaborate with campus operations team to coordinate logistics for newly enrolled students
Support the regional POC on compliance with McKinney-Vento requirements

Facility
Develop and execute plan for school-based physical environment and lead school-based planning of classroom assignments, lockers, furniture, etc.
Collaborate with campus operations team on long-term space planning to maximize facility utilization and sharedspace agreements and schedule alignment
Participate in regular facilities walkthroughs with campus operations team
Manage school-based staff PD rooms

Risk Management
Lead school-based efforts and compliance with safety protocols and drills o Ensure compliance with front-office safety protocols
Collaborate with campus operations team to deescalate family situations o Investigate and resolve Title IX incidents

Collaborate with School Leader and regional finance team on annual budget planning
Manage school-based annual budget, credit card, and credit card reconciliation and plan and execute school-based purchasing (i.e. supplies, furniture, etc.)

Believes deeply that all students can learn and deserve a high-quality education
Plans carefully to meet both short- and long-term goals and holds themselves accountable to meeting goals
Uses data to solve problems
Bachelor's degree
A minimum of 3 - 5 years of work experience
Experience coaching, managing, or leading a team of adults (preferred)
Strong record of helping students from educationally underserved neighborhoods achieve success (preferred)
Unquestioned integrity and commitment to the KIPP Indy mission and community
Opportunities for performance-based bonuses are also available.
Two PPO Health Plan Options

• Dental
• Life Insurance
• Short & Long-Term Disability
• 403B/401K Roth Retirement Options with employer match up to 10%
• Employee Assistance Program
• Extended Employee Assistance Program
• KIPP Indy Public Schools is an equal opportunity employer and does not discriminate based on race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, gender identity, or any other characteristic protected by applicable law.