Sales Engineering

Description Keeper Security is hiring an experienced Sales Engineer to join our B2B sales team. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates who live near our global headquarters in Chicago. Keeper's solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our platform deploys in minutes and integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise. Keeper is an innovator in password management, secrets management, privileged access, secure remote access and encrypted messaging. About The Role As an Enterprise Sales Engineer you will work alongside the Keeper Security sales force by supporting the pre-sales and post-sales cycle from a technical perspective. You will identify technical requirements within opportunities, map them to Keeper Security solutions, and support the sale by positioning and demonstrating differences. You will provide product trials and evaluations to Keeper partners, assist with implementation and integration, and provide level-2 technical assistance to existing customers. Responsibilities Provide and manage pre-sales technical support for the technical sales process of Keeper products Work closely with the sales team to identify customer opportunities and understand their business needs Conduct product demonstrations and technical presentations remotely, at customer locations, or on-site at a Keeper facility Collaborate with product development and engineering teams to stay updated on product features, enhancements, and updates Address technical questions, concerns, and objections during the sales process to ensure customer confidence and satisfaction Act as a technical advisor to customers, helping them understand how our solutions can solve their business challenges and achieve their goals Stay informed about industry trends, competitive landscape, and emerging technologies relevant to the business Analyze complex multivariate problems and use a systematic approach to gain quick resolution, often under pressure Work on issues that affect design/selling success or address future concepts, products or technologies Establish relationships and engage with technical personnel to identify opportunities and sell Keeper Security products and services Ensure accurate and timely activity, update issues in Salesforce, and report to management Create and deliver technical product presentations and/or training sessions to channel partners and customers Participate as part of a sales team to achieve or exceed revenue targets Contribute to the execution of company objectives to achieve goals in creative and effective ways Ability to travel to and from customer meetings (locally and nationally) and, as needed, rent or operate a vehicle on behalf of the company Requirements 5+ years of experience in a pre-sales technical role (Sales Engineer, Systems Engineer, Solutions Engineer, etc.) Excellent communication and interpersonal skills, and a strong entrepreneurial drive Strong experience with Windows/Active Directory administration and knowledge of UNIX/Linux Outstanding presentation skills and the ability to build and demonstrate a high-quality product overview to both technical and executive level audiences Technical background in networking and security applications as well as cloud technologies (AWS, Azure) Bachelor's degree in Computer Science, Engineering, or a related field or equivalent work experience Willingness to travel up to 10% Preferred Requirements Industry recognized certifications Scripting and DevOps experience a plus Exposure to Identity Providers like Azure and Okta Experience providing solutions to and understanding the requirements of Enterprise Customers Prior experience with cybersecurity solutions or relevant experience with IAM or other security SAAS solutions Benefits Medical, Dental & Vision (Inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401k (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Keeper Security, Inc. is an equal opportunity employer and participant in the U.We celebrate diversity and are committed to creating an inclusive environment for all employees. Keeper Candidate Privacy Notice This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Data We Collect Information You Provide Contact details, CV/resume, cover letter Employment history, qualifications, work eligibility Application responses and uploaded documents Information We Generate Interview notes, assessments, communications Scheduling information Information From Others Recruiter/referral information who submit your profile References (with your consent, before final offer) Public professional profiles Background verification (post offer) Voluntary Diversity and Equal Opportunity Information We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements How We Use Your Data Assess your application and suitability Manage interviews and recruitment workflow Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified) Comply with employment law obligations Legal Basis Legitimate Interests (recruitment management, security and integrity of the hiring process) Contracting steps (for progressed candidates) Legal and regulatory compliance obligations; Service providers, background verification vendors, recruitment agencies, tools to support communication and securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. International Transfers Your data may be accessed by Keeper entities globally as needed for hiring and decision making. We protect any such data transfer using appropriate safeguards under applicable data protection laws. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions You opt into our talent database for further retention by providing consent (extended retention) You're hired (transfers to employee records) Your Rights You have the following rights and can contact us at the email below to exercise them: Access, correct, or delete your data, subject to applicable law and retention requirements Object to or restrict processing Withdraw consent (where applicable) Request data portability Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights.