Full Time Head of Housekeeping

Job Details: Job Location: 576 Mission Valley Marriott - San Diego, CA 92108, Position Type: Full Time, Salary Range: $70,000.00 - $77,000.00 Salary, Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. JOB SUMMARY Responsible for overseeing the hotel's housekeeping department and ensuring a clean and safe environment for all guests. Lead, train, and supervise the housekeeping team while ensuring all housekeeping staff follow the proper safety and sanitation standards for guest rooms and public spaces. Additional tasks include overseeing the allocation of budget and supplies for the housekeeping department and contributing to the overall satisfaction of hotel guests.

The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and

Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with DHM core values.

ESSENTIAL JOB FUNCTIONS Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures.

Answer inquiries pertaining to hotel policies and services and resolve guests' complaints and concerns.

Take inventory and submit periodic inventory orders to ensure supplies are purchased in a timely manner.

Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.

Comply with DHM internal audit standards pertaining to key control and risk management areas (I.Ensure compliance with specific brand standards.

Be aware of and communicate service scores to drive improvement and higher guest satisfaction.

wear protective safety equipment and participate in safety committees as directed.

Perform other duties as requested by management.

Qualifications: KNOWLEDGE, SKILLS & ABILITIES High School diploma or equivalent required.

Must have Hotel Housekeeping Manager experience.

Committed to providing unparalleled customer service.

Flexible enough to manage multiple tasks.

Demonstrates patience when interacting with associates and customers.

Flexible and long hours sometimes required.

Disability insurance

Employee assistance program

Health insurance

Life insurance

Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

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