Customer Service Merchandiser
NAPA Auto Parts - Genuine Parts Company
Customer Service Representative/Merchandiser
Alliance Automotive Group UK & Ireland is a leading distributor of passenger and commercial vehicle parts to motor factors, garages, franchise networks and public services throughout the UK and Ireland. Our strategically designed network, supported by acquisitions, positions us as a market leader in providing automotive parts distribution services to the aftermarket.
Supported by a top-tier logistics network comprising over 300 local stores, 20 Regional Distribution Centres, our state-of-the-art 1 million square foot National Distribution Centre, and a workforce of over 6,000 colleagues, our business model prioritises maintaining an extensive and readily available product range to uphold the quality of our service offerings.
The purpose of a Customer Service Representative/Merchandiser is to attend various sites throughout the UK and carry out various assigned tasks. Within this role, automotive products will be checked, handled and installed/removed as required to a satisfactory standard. This is a mobile role and you will be given a company van, you will be required to travel throughout the week and stay away from home on a regular basis.
Reporting to: Customer Service Key Accounts Manager
To attend various sites to install/remove a variety of automotive products. Due to this, heavy lifting will be required, although manual handling training is provided.
To assist with the collection or Warranty items and Old Core when directed to do so.
Ensure all Health and Safety is being adhered to, personal protective equipment (PPE) is in full usage and that site rules are followed to a safe standard.
To be successful with Alliance Automotive Group:
Hard-working, conscientious, and passionate about contributing towards the smooth and professional delivery of our products to our customers.
Excellent attention to detail and takes pride in the standards and quality of your work.
Happy, helpful and smiley in character and possess a 'Can do approach' to both your work and personal life, to aid you in providing a consummate level of service to our customers.
Alliance Automotive Group is an equal opportunities employer.
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