Head of Supply Chain & Logistics

We are a global consumer products company with a premium brand, an international commercial footprint, and a multi-channel business spanning direct-to-consumer, wholesale, and retail. We are in an exciting period of transformation, building the operational infrastructure to match the scale and ambition of our commercial business. This is an opportunity to join a high-profile organization at an inflection point and play a direct role in how our supply chain evolves.

We are looking for a detail-oriented Logistics Manager to oversee day-to-day logistics and supply chain operations across domestic and international markets. This role sits within our supply chain organization and reports to the Director of Global Supply Chain.

You will manage inbound and outbound shipments, coordinate with our 3PL partners, freight forwarders, and carriers, and serve as the key operational point of contact for retailer compliance, EDI transactions, and fulfillment execution. You bring a hands-on approach, clear communication, and the organizational discipline to keep a complex logistics operation running smoothly.

This is a fully on‑site position based in our New York City office.

Shipment & Fulfillment

Manage inbound and outbound domestic and international shipments end to end.

Coordinate with 3PL warehouses, carriers, and freight forwarders to ensure accurate and on‑time delivery.

Track inventory movements across the distribution network and resolve shipping or fulfillment issues proactively.

Monitor transportation costs and identify opportunities for process improvement and cost reduction.

Retailer Compliance & EDI

Support EDI transactions including purchase orders (850), order acknowledgments (855), advance ship notices (856), and invoices (810).

Troubleshoot EDI-related issues with retail partners and vendors, escalating and resolving discrepancies in a timely manner.

Maintain accurate logistics records and generate regular reporting on shipment status, inventory movement, and carrier performance.

Work cross‑functionally with Operations, Customer Service, Sales, and Finance to ensure logistics execution aligns with broader business needs.

Communicate clearly and regularly with warehouses, freight forwarders, and internal teams to keep all stakeholders aligned.

3 to 5 years of experience in logistics, supply chain, or transportation.

Working knowledge of EDI transactions (850, 855, 856, 810) and retailer compliance requirements.

Experience with ERP systems and proficiency in Microsoft Excel.

Clear and proactive communicator: you keep warehouses, freight forwarders, and internal teams informed without being asked.

Bachelor’s degree required.

Must be based in the New York City metro area and able to work on‑site in our NYC office. Bonus Points

Experience in the beauty, cosmetics, or personal care industry.

Familiarity with international freight and customs documentation.

Experience supporting both DTC and wholesale or retail logistics operations.

Discretionary annual bonus

Health, vision, and dental insurance

Paid company holidays and PTO

We are an equal opportunity employer committed to building an inclusive workplace for all.

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