Human Resources Generalist - Payroll/Recruitment (Full Time)

Reports To: HR Manager; Employment Type: Full time; Location: New Albany, MS (On‑Site).

Summary of Position: Are you an HR Professional who thrives in a fast‑paced, people‑centered environment? Do you enjoy solving problems, improving processes, and building relationships that make a real impact? If you are looking for a role where you can grow your HR expertise, contribute new ideas, and play an active part in shaping a great workplace, we invite you to join Refrigerated Solutions Group (RSG) as a Human Resource Generalist. The Human Resources Generalist is a key contributor to RSG’s HR operations, providing advanced hands‑on support across all core HR functions including talent acquisition, onboarding, employee relations, compliance, benefits, and HR data management. This role partners closely with leaders and employees to drive engagement, uphold compliance, and support continuous improvement across HR programs and processes.

Talent Acquisition & Onboarding: Manage full‑cycle recruitment for assigned roles, partnering with hiring managers to develop job descriptions, post openings, and identify qualified candidates. Conduct phone screens and participate in interviews to ensure strong talent selection and positive candidate experience. Prepare offer letters and coordinate new hire documentation, background checks, and onboarding logistics. Facilitate new hire orientation and ensure consistent, engaging onboarding experience. Represent RSG at recruiting events and community partnerships to promote the employer brand.

Employee Relations & Support: Serve as a knowledgeable resource for employees and supervisors on HR policies, benefits, and employee relations matters. Partner with HR leadership to implement engagement initiatives, recognition programs, and survey follow‑up actions (e.g., HR Administration & Compliance: Maintain accurate and organized employee records in accordance with federal and state requirements. Process HR transactions including promotions, transfers, and terminations with accuracy and confidentiality. Support compliance with employment regulations (FMLA, ADA, EEO, COBRA, HIPAA) and assist with audits, reporting, and policy updates. Assist in updating HR policies, procedures, and communications.

Performance & Development Support: Coordinate performance review processes, ensuring timely completion and documentation. Track and support employee development activities and training completions. Assist with identifying development needs and coordinating training sessions or resources.

Culture, Branding & Community Engagement: Contribute to internal and external communications that strengthen RSG’s employer brand (social media, LinkedIn, Facebook, etc.). Support planning and coordination of employee engagement events and community initiatives.

Data Management, Reporting & Process Improvement: Maintain HRIS data integrity and ensure timely updates to employee information. Generate and analyze HR metrics and reports (headcount, turnover, attendance, etc.) Identify opportunities to streamline HR processes and enhance operational efficiency.

Participate in cross‑functional HR initiatives and projects. Associate’s degree in Human Resources, Business Administration, or a related field required. Bachelor’s degree preferred. HR certification (PHR, SHRM‑CP) a plus.

Experience: 3‑5 years of broad‑based HR experience, preferably in a manufacturing or multi‑site environment. Experience working with HRIS platforms (ADP Workforce Now preferred).

Working knowledge of HR principles and employment law compliance including FMLA, COBRA, HIPAA, ADA, and EEOC. Strong payroll background and familiarity with benefit administration. Excellent organizational, prioritization, and project management skills. Proficient in Microsoft Office Suite (Excel, Word, Outlook); HRIS experience preferred.