Head of Operations & Business Management

Full time

College of Business

To ensure full consideration, applications must be received by 10/1/26. Applications will continue to be accepted after the full consideration date, until a sufficient applicant pool has been achieved or the position is filled. When applying you will be required to attach the following electronic documents:

# The College of Business is seeking an Operations Manager . This is a full-time (1.00 FTE), 12-month, professional faculty position .

The Operations Manager provides leadership and oversight for the day-to-day operations, facilities, and academic support services of the College of Business. This position manages College space and facilities, oversees Faculty Services, supervises staff and student employees, manages operational resources and budgets, and leads projects that support the College's instructional, research, and administrative missions. Working collaboratively with College leadership, university partners, vendors, faculty, staff, and external stakeholders, the Operations Manager uses independent judgment to anticipate needs, resolve complex operational issues, and ensure effective and equitable use of College resources.

The College of Business is a dynamic and collaborative environment committed to academic excellence, student success, innovation, and meaningful engagement with the business community. The Operations Manager plays a critical role in creating an effective environment for faculty, staff, and students by strengthening operational systems, supporting high-quality academic services, managing facilities and resources, and leading initiatives that improve the College's spaces and operations. This position offers an opportunity to make a broad, visible impact on how the College operates and serves its community. Learn more about the College of Business at:

Lead College facilities and space management, including planning, allocation, maintenance, emergency preparedness, and operational improvements across multiple locations.

Manage and oversee Faculty Services operations, ensuring timely, high-quality support for faculty, visitors, academic activities, and College events.

Manage operational resources and budgets, including facilities, supplies, space, equipment, and other College operational needs.

Lead and coordinate facilities, operations, and academic services projects, working with College leadership, university partners, contractors, and other stakeholders to achieve project goals.

Oversee operational systems, processes, and data that support effective College operations, including space, facilities, inventory, access, and institutional reporting.

Serve as a key operational partner to College leadership, using independent judgment to anticipate needs, resolve complex issues, and improve the efficiency and effectiveness of College operations.

Bachelor's degree in Business Administration, Business Management/Operations, Human Resource Management or related field with five or more years of supervisory and management experience with budget responsibilities in an organization with diverse elements. Experience as manager includes responsibilities for providing operational excellence and delivering quality customer service.

Excellent customer service and communication skills (both written and verbal); ability to utilize inclusive language and communicate across cultural boundaries.

High computer proficiency in MS office applications and database applications; an ability and willingness to learn new programs & applications quickly.

Experience managing data collection and input, generating reports and analyzing results through an inclusive lens.

Demonstrated project management experience with responsibility for meeting budget, schedule and scope parameters.

ability to review processes and services for improvement to ensure accessibility and inclusivity.

Ability to maintain professional decorum and show a high level of diplomacy with all clients served, regardless of background.

Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.

Experience with building management

Knowledge of Salesforce, Workday, Concur, Qualtrics, Bluebeam

Monday-Friday, but evening/weekend hours will be needed intermittently to support facilities work, projects and/or high-volume work periods. Occasional travel may be required as needed to manage facilities and projects.

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.

OSU will conduct a review of the National Sex Offender Public website prior to hire.

We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. Take a look at our Background Checks ( website including the for candidates ( section for more details.