Temporary Inventory and administrative position

Provides general administrative and clerical support to the location following standardized processes and procedures. Utilizes various computerized systems and software to perform tasks. Work is performed under general supervision with latitude for limited decision making.

Why You Should Join the Service Experts Team?
we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Service Experts Company Perks and Benefits for YOU

24 paid days off within your first year of employment (vacation, personal holidays, & national holidays)

Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs

Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions

Company-paid employee Life Insurance with options for YOU and your Family!

Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work

Legal advice, pet insurance, and health advocacy programs

Answers telephone and assists call or routes call to appropriate person. Sorts and opens mails, orders office supplies, and maintains files.

Disburses cash from Petty Cash Fund, collects receipts and other required documentation for use of petty cash, reconciles cash expenditures to balance fund monthly, and submits required documentation to Accounts Payable for replenishment of fund.

Removes payments and documents from Lock Bock, enters required information in cash log, completes deposit slip and deposits funds in bank, and faxes/emails deposit information and receipt to designated person.

As requested or from approved list, enters required information into designated system in order to create Purchase Orders. Maintains spreadsheet record of usage of consigned inventory; creates purchase orders in designated system as inventory is used; reconciles available consigned inventory to usage spreadsheet, and reconciles invoices to purchase orders for consigned inventory.

Processes extended warranty claims in accordance with established procedures and processes to include reviewing individual product warranty information in order to complete appropriate vendor’s warranty documents. Calculates piece rate payments due in accordance with piece-rate program and gathers data relating to spiffs payments due in order to complete spreadsheet for routing for entry by corporate personnel.

Responsible for timely and accurate completion of billing activities and related reports. Ensures that all billing inquiries are researched and resolved quickly using approved training techniques.

Responsible for timely and accurate completion of accounts receivable activities including, but not limited to, printing invoices and mailing to customers, calling on accounts with balance owed, collecting cash/check/credit card payments and deposits made timely, and related reports.

Responsible for membership activities including filing agreements, calling on customers to schedule visits, generating monthly reports, and handling the Ad Builder website.

Emails/faxes new-hire documentation and other required forms and documents to payroll or designee.

Generates various systems reports in order to document updated status of activities and complete required fiscal close forms for month, quarter, and year-end close. Follows SOX procedures to ensure all required files and documents are in place and correct.

High school diploma or equivalent with 0-2+ years experience in general clerical or accounting clerk

Knowledge of generally accepted administrative practices and procedures

Ability to maintain confidentiality of human resource and other sensitive data

Capable of dealing with stressful situations and unhappy customers

Excellent customer-service, verbal and written communication, and interpersonal skills

Experience or training the use of computers and related systems in an administrative office environment

Working knowledge of Microsoft Word, Excel and Outlook software applications

Effective communication skills to communicate with customer and to resolve customer issues, complaints, or concerns

Ability to communicate with co-workers and customers in a pleasant, business-like, and customer focused manner. Ability to communicate with a diverse customer population.

Minimum Experience: 2+ years Minimum Education: High School Diploma/GED Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process.