Medical / Healthcare CNA

Mission and Meaningful Work: PMG is a not for profit, Federally Qualified Health Center (FQHC). That means it’s focused on serving underserved populations, offering affordable primary care and preventative services. We offer a wide array of services - family medicine, pediatrics, dental, behavioral health, prenatal care, etc. - Patient-Centered, Community Focus: PMG emphasizes accessible care (same day scheduling, weekend appointments, bilingual staff) and works in communities throughout North Florida. It is also a Patient Centered Medical Home (PCMH), meaning there’s an emphasis on continuity of care, relationships with patients, etc.

Culture & Community: Many reviews say that PMG has a “friendly, compassionate, professional” environment. There is pride among the staff in giving back to the community.

Comprehensive Health Coverage: Medical, Dental and Vision Insurance

Employee Assistance Programs

Company Paid Life Insurance

11 Paid Holidays

Community Impact

The Certified Medical Assistant (CMA)/ Registered Medical Assistant (RMA) is a multi-skilled health professional who works in cooperation with other health care professionals to provide quality health care to the patient.

Responsible for patient care

Provide necessary medical services to patients of Palms Medical Group (PMG) within his/her scope of practice in accordance with stated policies, procedures and protocols of PMG.

Maintain the Electronic Health Record with up-to-date documentation of services provided.

Provide patient educational materials as directed by PMG providers.

Return phone calls to patients and vendors maintaining communication within scope of practice.

Participate in training programs, educational sessions, etc. Responsible for inventory management

Maintain knowledge of inventory procedures and submit any order requests to the VP of Business Continuity & Client Relations and designated Clinical Care Coordinator.

Maintain knowledge of Vaccines for Children processes.

Responsible for administrative duties

Read and adhere to the Clinical Policy Manual.

Participate in QA, QI and other meetings and/or activities as directed by the Clinical Care Coordinator or VP of Practice Management.

Assist the VP of Practice Management with data collection as necessary.

Assist with audits, administer and collect surveys, and follow up with red charts as directed by the Clinic Care Coordinator.

Perform any other duty assigned by the Clinical Care Coordinator, Clinical Nurse Educator, VP of Practice Management, or CEO to improve the efficiency of PMG.

Exhibit competence in working with both pediatric and adult patients.

May be expected to travel to and provide coverage for other PMG clinics during nursing staff absences.

Assist in the training and mentoring of coworkers by sharing knowledge, providing guidance, and supporting skill development.

Employee will exhibit competency when utilizing the following equipment:

In-house hemoglobin

In-house hemoglobin A1c

Any other equipment listed on job competencies

Employees will be expected to navigate and operate Microsoft Office suite of products, including Word, Excel, and PowerPoint.

High School Diploma or Equivalent

National certification of CMA or RMA is required

Minimum of one (1) year CMA or RMA experience preferred.

Viewing a computer monitor for long periods of time

Operating office equipment (computer, fax machines, telephones and copy machines)

Communicating well to people of various ages, educational levels, cultural backgrounds in person or by telephone

Health / Safety Consideration of Position

Exposure to chemical infectious / contagious illness

Exposure to chemical and inhalation of antibiotics during reconstitution

Must utilize universal precaution in clinical or exposure situations as prescribed by federal state, and local guidelines and /or laws

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