Front Desk/Receptionist/Concierge/Customer Service

ReceptionistTitle: ReceptionistPay Rate: $21.00Location: 2701 San Tomas Exp, Santa Clara. - M-F 8-5Resource's typical working day:Front Desk Operations - Serve as the first point of contact for anyone entering the building.Maintain a professional and welcoming presence at the reception area.Handle incoming calls and direct them appropriately.Guest & Visitor Management - Greet and assist guests, clients, and visitors upon arrival.Provide directions or escort them to their meeting locations.Ensure all visitors are properly signed in and accounted for.Customer Service & Support - Respond to inquiries with a helpful and courteous attitude.Maintain a high level of service to reflect the company's standards.Badge & Access Assistance - Help visitors and temporary staff with badge creation and access setup.Ensure security protocols are followed during check-in and check-out.Meeting Room Coordination - Manage bookings for conference and meeting rooms.Ensure rooms are prepared and equipped for scheduled meetings.Must Have Skills:Customer ServicePunctualityTeam PlayerGood Communication SkillsProfessional Appearance / AttireYears of Experience: 1-2 years of experience and/or related fieldEducation: At least GED/HS diplomaSoftware skills:Microsoft 365 (Word, Excel, PowerPoint, etc.)Outlook (Email management, calendar scheduling)Microsoft Teams (Chat, meetings, collaboration)Basic Computer Functions (File management, printing, internet browsing)Interview Process: 1 phone screening and/or virtualSummary: As a Receptionist, you will provide administrative tasks to a department or office. This includes greeting visitors, answering calls, setting up meeting rooms, and other duties AA2IT