Inventory / Quality Control Checker

Summary of Position

The primary function of the Quality Associate is to perform a variety of quality assurance tasks focused around incoming quality control and product returns, and completing those tasks in an accurate, efficient, and detail-oriented manner.

*Below is a complete list of department responsibilities and requirements, workers will be trained in the below responsibilities as needed.

Key Responsibilities

Assist with incoming quality control inspections, and other requirements for the company’s quality management system

Verify production counts by completing the ‘Manufacturing Shift Quality Control Checklist’

Inspect incoming supplier products for damaged goods

Pull samples for IQC Inspections (NNC, travel case, travel bags, etc.)

Organize returned merchandise and keep accurate, detailed records

Unpack and inspect returned merchandise, performing quality inspection, test for specification conformance, review condition of product, and process replacements (when applicable)

Enter notes regarding replacements into the company’s ticketing system

Collect return data and ensure that data entries are accurateCommunicate the status of returns to customers via email

Maintain the returned goods inventory area by making sure all items are properly tagged, organized, and processed in a timely manner

Meet and maintain company productivity and quality standards

Communicate and cooperate with management and co-workers

Help maintain a safe and clean work environment in assigned work area, the facility, and on company property

Clean and refurbish qualifying returned merchandise

Complete all documents fully, neatly, and accurately

Miscellaneous fulfilment and QA projects

Move pallets

Other duties as assigned

Physical Demand and Ability Requirements

Ability to lift, push, and pull up to 50 lbs.

Capable of work standing in one place for up to 4 hours at a time

Capable of standing and walking for extended periods of time

Ability to bend, twist, and reach for materials

Frequently required to stand, walk, stoop, kneel, bend or crouch

Ability to perform repetitive movements while standing

Ability to visually inspect small details

Job Skill Requirements

Proficiency in Excel, Word, PowerPoint, and Outlook, or ability to learn computer skills quickly

Ability to meet deadlines and thrive in a fast-paced environment

Ability to adjust to multiple demands and shifting priorities in a fast-paced environment

High level of accuracy, strong attention to detail, with an ability to accurately record and organize data

Ability to work independently

Team player with a “can-do” attitude

Educational Requirements

High school diploma / GED or equivalent work experience

Supervisor / Manager

Assistant Quality Assurance Manager

You should be proficient in:

Quality Inspection Experience

Customer Service

Basic Computer Skills

Microsoft Excel

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