Tellers / Bank Teller

Teller I

Provides prompt, efficient, and friendly services to clients. Performs a variety of tasks such as processing business and consumer transactions, including at times heavy cash handling responsibilities. Essential duties and responsibilities include accurately processing debit and credit transactions in compliance with established policies and procedures while maintaining an acceptable balance record. Performs minor account maintenance tasks, as trained and assigned per branch needs, including but not limited to, address changes, debit card maintenance & check ordering. Refers customers to an internal team of experts when additional financial goals and needs are recognized. Educates clients on bank technology, such as mobile and online banking, ATM and ITM. Qualifications include strong math and problem solving skills, excellent interpersonal and customer service skills with the ability to cross sale products and services. Ability to operate standard office equipment, such as, computer work stations, calculators, and copier. Willingness to travel to other locations as necessary for branch coverage. Education and/or experience: high school diploma or equivalent required. Customer service experience required. Experience working in an environment with individual and team goals preferred, one year of cash handling experience preferred. Computer and software skills: skilled in operation of a personal computer, including Microsoft Word and Excel. Google Suite IBS Salesforce. Certificates, licenses and registrations: none.