IT SysAdmin

IT Product AdministratorApply**Job#: 3046490****Job Description:**Remote IT Product AdministratorPosition SummaryThe **IT Product Administrator** supports the day-to-day activities associated with the coordination, communication, maintenance, and enhancement of technology products that align with business needs. This role participates in requirements gathering, technical discussions, process improvement initiatives, and product support activities. The IT Product Administrator works closely with stakeholders to define product requirements, support product operations, track user requests, and contribute to product success through effective communication, documentation, and issue resolution.Responsibilities* Support product-related activities, including coordination, communication, and administration.* Participate in requirements gathering, technical analysis, and design discussions to understand business and user needs.* Support product strategy execution and research industry trends and competitive solutions.* Identify, document, recommend, and communicate potential solutions to product-related issues.* Log, track, analyze, and report on support requests and product feedback.* Develop, maintain, and update internal documentation, knowledge bases, and training materials.* Assist with process improvement initiatives and task automation efforts.* Maintain service level commitments and support standards to ensure a positive user experience.* 3+ years of experience in a Product Administrator, Product Support, Product Operations, Application Support, or similar role.* Experience with collaboration and work management tools such as Jira, Confluence, SharePoint, or similar platforms.* Experience evaluating and responding to product or service support requests.* Proven ability to identify, recommend, and communicate solutions to end users.* Experience tracking, managing, analyzing, and reporting support requests.* Strong customer service and stakeholder management skills.* Demonstrated learning agility and interest in emerging technologies, including AI-related capabilities and industry trends.* Familiarity with software development processes, application lifecycle management, and technical environments.* Ability to work effectively in a remote or hybrid work environment.Preferred Qualifications* Bachelor's degree in Computer Science, Information Systems, Business Technology, or a related field.* Familiarity with software development, DevOps practices, monitoring tools, and application support environments.* Experience performing application administration and configuration activities.* Experience supporting large-scale or moderately complex products, systems, or initiatives. *Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Everforth Apex uses a virtual recruiter as part of the application process. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Message and data rates may apply. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.**We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at View email address on click.appcast.io note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.**UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.***Employee Type:** Contract**Remote:** Yes**Location:** St. Louis, MO, US**Job Type:****Date Posted:** August 14, 2026**Pay Range:** $15 - $24 per hour

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