Front Desk Receptionist - Hospitality

Receptionist

Looking for our next all-star Receptionist with senior living, hospitality, customer service, or administrative experience!

Our Receptionists play an important role in creating a warm, welcoming, and supportive environment for residents, families, guests, and associates every day.

We are seeking a compassionate, organized, and service-oriented professional who enjoys helping others, multitasking, and creating positive experiences through exceptional customer service and communication.

If you are someone who thrives in a people-focused environment and enjoys being the welcoming face of a community, we would love to meet you!

Flexible scheduling

Free medical insurance plan options

Medical, dental, and vision insurance

Paid training

Paid time off and holiday pay

Perfect attendance bonus - earn up to an extra $100/month

Employee referral bonus opportunities

Career growth and advancement opportunities

The Receptionist is responsible for greeting residents, families, visitors, prospective residents, and associates in a warm, professional, and service-oriented manner while serving as the communication hub of the community.

This role provides administrative and clerical support while ensuring a welcoming atmosphere and positive experience for everyone entering or contacting the community.

Greet residents, families, visitors, and prospective residents warmly and professionally

Answer and direct incoming phone calls

Provide information, assistance, and referrals as appropriate

Support daily administrative and clerical functions including filing, typing, and light bookkeeping

Assist with maintaining organized front desk and office areas

Help maintain a welcoming, positive, and hospitality-focused environment

Support resident, family, and guest needs promptly and courteously

Previous receptionist, administrative, hospitality, customer service, or senior living experience preferred

Strong interpersonal and customer service abilities

Basic clerical and computer skills including typing and filing

Compassionate and resident-focused attitude

Ability to walk throughout the community as needed

Visual acuity and good hearing required

Enjoys helping others and creating positive first impressions

Builds positive relationships with residents, families, and staff

The residents become an extension of my family."

• They truly live out their mission and values."
• If you are looking for a rewarding opportunity where you can make a meaningful difference every day while serving as an important part of a supportive senior living community, apply today to join Charter Senior Living!