Head of Marketing Management

Position Title: MARKETING MANAGER - REDMOND, WA

Job Summary Imagine a role where you're crafting standout vendor experiences, hosting high-profile executive tours, and bringing a world-class campus dining program to life — all on one of the most prestigious accounts in the industry. Compass Group is seeking a Marketing Manager to serve as a strategic leader on our Microsoft account, showcasing everything from innovative vendor partnerships to engaging campus experiences and executive-level tours. This is truly a lifestyle center on campus with over 90 vendors with food & beverage, retail, and service offerings. Please note: this is a full time, on site role. We need a highly engaged, polished, committed marketing professional.

You'll drive marketing initiatives that deepen customer engagement, strengthen vendor relationships, support business development, and elevate the guest experience at every turn. If you love juggling high-visibility projects, building strong stakeholder relationships, and putting hospitality excellence on full display, this is your stage.

What You'll Do Partner with the Vendor Relationship Team to identify strategic growth opportunities across restaurant, espresso, and retail vendor portfolios

Develop and manage the annual vendor marketing, promotional, and activation strategy in alignment with business goals

Lead quarterly planning sessions with vendor partners and internal stakeholders to spark innovative campaigns and growth opportunities

Guide new vendors through onboarding and space launches, providing marketing support for design, merchandising, and opening events

Partner with Dining and Restaurant leadership to ensure consistent brand standards and messaging across all locations

Support annual pricing updates through coordinated customer communications and change management materials

Collaborate on campus-wide engagement events and integrated marketing activations

Promote vendor highlights across internal communications, social media, websites, and newsletters

Manage the monthly Dining, Shops & Services (DSS) newsletter, driving engaging content and participation

Research industry trends and emerging concepts to bring fresh, innovative ideas to the account

High Profile Tours Management Lead planning, coordination, and execution of client and high-profile internal tours, partnering with Senior Leadership to customize each experience

Own tour intake requests, aligning business priorities and coordinating scheduling with Line of Business leaders

Manage the tour calendar, ensuring seamless execution and accurate expense tracking with Finance

Serve as primary tour facilitator, delivering experiences that showcase innovation, hospitality excellence, and strategic partnership

Create and maintain marketing and presentation materials — tour guides, videos, and showcase assets — that support business development and enterprise storytelling

Qualifications Bachelor's degree in Marketing, Communications, Business, Hospitality Management, or a related field; 5+ years of progressive marketing experience with a focus on experiential marketing, promotions, hospitality, dining, retail, or customer engagement programs.

Experience collaborating with executive leadership and successfully managing high-profile stakeholders with varying priorities and expectations.

Proven experience leading multi-channel marketing campaigns, activations, events, and promotional programs.

Experience supporting space refreshes, restaurant openings, merchandising initiatives, and customer-facing environments preferred.

Experience managing digital communications, email marketing platforms, website content, and internal communication channels.

Exceptional relationship-building and stakeholder management skills with the ability to influence across all levels of an organization.

Strong strategic thinking, planning, and project management capabilities with demonstrated success managing multiple initiatives simultaneously.

Ability to analyze data and customer insights and translate findings into actionable recommendations and business strategies.

Passion for hospitality, customer experience, innovation, and continuous improvement.

Medical

Life Insurance/ AD

Disability Insurance

Retirement Plan

Holiday Time Off (varies by site/state)

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Merchandising, Food Service, Retail, Hospitality

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