Reception & Administrative Professional

Job Title An employee in this classification is required to perform some or all of the following duties, however these do not include all of the tasks which the employee may be expected to perform: reception duties, greeting customers, answering telephones and transferring calls; maintain filing and case records; use and understand functions of copy machines, telephone system and fax machine, using more advanced functions and troubleshoots as necessary; type 40 wpm, using basic knowledge of Word; compose letters/memos; reimbursement and purchasing functions, using keypad calculator for basic math functions, including debits and credits, purchase orders, petty cash accounts and travel vouchers; gather intake demographics; performance indicator and other reports and data entry; enter and track family friend and trained sitter data; adequate & advance notice processing; take and transcribe meeting and informal committee minutes or notes; prep for Internal Program Reviews; use of OASIS electronic health records, scheduling appointments, organize/prepare for psychiatric evaluations and medication reviews, transcription; mail processing; comply with Alcohol & Drug Testing Policy (06-001-0010) and Background Check Policy (06-001-0015), as well as supervisors/designee directives; maintain confidentiality.

St. Clair County Community Mental Health embraces an employment environment that promotes recovery and discovery with an integrated person-centered approach to treatment services that is trauma informed and culturally competent. An employee in this or any position is expected to support this environment.

The position has no supervisory responsibilities, and reports to Program Supervisor and/or designee.

Minimum Qualifications Technical Skills

High School Diploma or general education development (GED) certificate

Valid Michigan Driver's License

Ability to type 40 words per minute

Experience with Microsoft Office applications

At least Six (6) months office experience required

Behavioral Skills

Ability to solve a limited number of routine or similar problems when clear procedures are available

Ability to solve problems from a few specific alternatives

Ability to respond to and follow instructions or a regular established routine

Ability to control own time and efforts and efficiently control resources allocated to the job (e.g., equipment, supplies, budget)

Ability to provide or exchange routine information

Ability to deal with minor conflicts tactfully

Preferred Qualifications Technical Skills

Six (6) months to one (1) year office experience in a Mental Health agency

Demonstration of Proficiency and Experience Working on an Electronic Health Record System, Microsoft Excel and Access, and Publisher

Lived experience with behavioral health issues

Personal Demands Personal demands refer to the physical demands, such as awkward positions, heavy lifting, etc., and the mental demands, such as concentration, attention, perception, etc.

While performing the duties of this job, the employee would expect light, occasional physical effort; normal workplace attention and perception required. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment Work environment refers to the elements of work surroundings which tend to be disagreeable or to make the work more difficult. These include, but are not limited to: dust, oil, fumes, water, heat, cold, vibrations, noise, dirt, etc. While performing the duties of this job, disagreeable elements are negligible. Good light and ventilation; reasonable quiet.

Disclaimers To perform this job successfully, an individual must be able to perform each essential function job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Any offer of employment is contingent upon a criminal background check, reference checks, Recipient Rights check, DHHS Central Registry check (for direct-care candidates), and a five (5) panel drug screen. Potential candidates will be sent to Industrial Health Service for the drug screen at their own expense. The candidate will be reimbursed the cost of the drug screen upon the Agency's receipt of negative test results. This position is represented by AFSCME Local 3385. Internal candidates are given first consideration. Standardized testing may be utilized during interview process. Postings close at 11:59pm on the Applications Close Date. St. Clair County Community Mental Health