Head of Programme Management

Program DirectorWe're looking for a committed and proactive Program Director who is dedicated to patient-centered care and recovery. As the head of the clinic, you'll play a critical role in serving patients throughout their recovery journey by maintaining and supervising clinical and administrative staff, ensuring regulatory compliance, and guaranteeing operational excellence. Schedule: Monday - Friday 5:00AM - 3:12PM + On CallPay: $75,000 - $80,000/year - Pay varies on experienceRequirements: Bachelors or Masters degree preferred.No nights and no Sundays.Enjoy holidays off.Comprehensive BenefitsMedical, dental and vision coverage, plus life insurance and disability protection.Quarterly bonus potential.Employee PerksEmployee Assistance Program (EAP).Grow With UsRole-based training programs.Developmental opportunities.Clinical supervision hours.Tuition reimbursement.What You'll DoProvide Care and LeadershipGuide the day-to-day operations of the treatment center, ensuring patients receive high-quality, compassionate care from admission through ongoing treatment.Oversee key clinical and operational functions, including admission, medication services, patient processing, chart preparation, and coordination with community partners.Address patient concerns, complaints, and grievances with professionalism and empathy.Respond to urgent occupational issues, including after-hours situations as needed.Management and InitiativeMonitor program performance, analyze operational metrics, and identify opportunities to improve processes and patient outcomes.Manage revenue collection and oversee expenditures to ensure the treatment center operates responsibly within budget.Develop staff schedules that balance patient needs, team well-being, and operational efficiency while minimizing overtime.Coordinate internal and external audits and guide the team through continuous quality improvement efforts.Partner with Human Resources on recruiting, hiring, employee relations, performance management, and retention to build a strong, engaged workforce.Ensure compliance with all regulatory and accrediting agency requirements while communicating regulatory updates to staff.QualificationsMust have a bachelor's degree (or higher).Must have 2-3 years of management experience.Experience managing substance use disorder treatment programs.Leadership experience overseeing operations, compliance, safety, accreditation, and quality of care.Experience serving economically and culturally diverse communities.Knowledge of ethical standards and regulatory compliance.Proficiency with basic computer applications and word processing software.Alternating between sitting and standing throughout the workday.Use of appropriate personal protective equipment (PPE) when required.Frequent keyboarding and computer use.Join us and become part of a community that values excellence, integrity, and making a real difference in the lives of others. BHG is the largest network of Joint Commission-accredited treatment centers and a leading provider of opioid addiction treatment services. With over 110 locations in 24 states, our team of more than 1,900 employees serves over 42,000 patients and helps patients find real recovery.BHG is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.