Airport Customer Service Dispatcher

SMOOTH RIDES START WITH STRONG GUIDES- WHEELCHAIR DISPATCHER WANTED!

The Wheelchair Dispatcher coordinates and manages the deployment of wheelchair attendants to assist passengers with mobility needs, ensuring timely service through effective scheduling, communication, and monitoring of flight and staffing logistics.

WHAT IT'S LIKE TO WORK AS A WHEELCHAIR DISPATCHER

• Coordinate the dispatch of wheelchair services and manage the scheduling of attendants for efficient coverage
• Respond promptly to requests for wheelchair assistance from airline personnel and passengers
• Track the availability and location of wheelchairs and mobility equipment to ensure readiness
• Maintain clear communication with airport staff, gate agents, and customer service representatives
• Ensure compliance with ADA guidelines and airport safety regulations
• Monitor service quality and maintain records of wheelchair assistance provided
• Exemplify PrimeFlight customer service and safety standards
• Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (*part-time benefits may vary)
• We are committed to being a leading provider of commercial services within the aviation industry
• 18 years of age or older
• Communicate effectively in English (reading, writing, speaking)
• Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices
• Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:

• Prolonged standing and walking in an indoor/outdoor environment as applicable
• All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

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