SEASONAL Part-Time Retail Salesperson

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

JOB MISSION

Retail Sale Associates ensure our retail stores operate smoothly and provide exemplary customer service. Educated with expert product knowledge, they utilize proper selling techniques to assist customers throughout every step of the transaction process, always positively representing the New Balance brand.

MAJOR ACCOUNTABILITIES

Provide customer service using proper selling techniques, product knowledge, and the GUEST service model:

G reet and make customer contact

U nderstand the customer’s needs

E ducate the customer on product features and benefits

S olve any customer problems/answer any questions

T ransact the sale through suggestive selling, multiple selling, and effective closing

Correctly measure and fit customers with appropriate NB product

Inform customers about any promotions we have running

Keep the floor always looking its best - neat, organized, and well stocked

Make sure items are labeled and price marked properly

Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, and reporting shrinkage and security violations, etc.

Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses

REQUIREMENTS FOR SUCCESS

Must be 18 years of age or older.

Should be a people person.

Past retail experience preferred, but not necessary.

Strong customer service and verbal communication skills.

Demonstrated ability to flourish in a team environment.

Familiarity with cash register functions.

Ability to quickly perform basic math.

Willingness to work a flexible schedule that may include weekends and holidays.

Physical ability: lift 4 lbs. frequently; lift up to 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs with assistance if necessary; stand extended periods; climb ladders occasionally; climb and descend stairs frequently, depending on location.

Location: Christiana, DE - Pay Range: $15.00 - $16.80 - $20.15 hourly.

Regular Associate Benefits
New Balance offers a comprehensive traditional benefits package including medical, dental, vision, life insurance and 401K. We also provide non‑traditional perks such as online learning, tuition reimbursement, $100 monthly student‑loan support, mentorship programs, a yearly $1,000 lifestyle reimbursement, 4 weeks of vacation, 12 holidays, and generous parental leave.

Temporary Associates Benefits
Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part Time Associates Benefits
Part time associates are provided 401k, short‑term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Equal Opportunity Employer
New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service or veteran, recently separated veteran, qualified disabled veteran or other protected veteran.

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