HR Generalist/Work From Home

The Human Resources Generalist provides comprehensive support and guidance in the administration of day-to-day operations of HR in the organization. This role focuses on managing progressive discipline and state unemployment claims management. The HRG ensures efficient application and delivery of company policies, procedures, and practices while working with managers to document policy violations and performance issues to ensure policy compliance. The HRG specializes in unemployment insurance management, claims mitigation, and employer advocacy to protect company tax ratings.

Provide HR support and guidance to management and employees, explaining company policies and procedures.

Handle all unemployment administration, including claims processing, hearings, appeals process, wage audits, and other related tasks.

Manage all incoming state unemployment insurance notices, gather separation data, review termination files, and submit factual responses on time.

Review and audit quarterly benefit charges and report claim trends to HR leadership.

Guide supervisors through corrective action steps, including verbal, written, and final warnings and performance improvement plans and how to document appropriately.

Review disciplinary actions and performance improvement plans ensuring accuracy and detailed documentation.

Assist with investigations into workplace policy violations and attendance issues.

Maintain organization compliance with all federal, state, and local employment-related laws.

Manage sensitive and confidential matters, including personnel relations, organizational changes, and protecting the security of information, data, and files.

Evaluate/recognize risks or potential liability issues, gather documentation, advise management and give recommendations for resolving.

Research specific state and/or local employment ordinances and regulations as required.

Maintain and update HR files, records, forms, and databases while ensuing accuracy and confidentiality.

Enter information into databases and systems, compile data and prepare reports, spreadsheets, memos, and other documents.

Provide guidance and training on HR related areas and systems to managers as required or needed.

Must be thoroughly familiar with Employee Handbook and all company HR policies and procedures.

General office administrative tasks: document preparation, copy, scan, fax, file, shred, prepare and mail correspondence, organize files, order supplies, etc.

Bachelors Degree in HR or related field and/or certifications preferred.

Minimum 5+ years HR related work experience with unemployment and disciplinary processes.

Must have proven background in employee progressive discipline and extensive full cycle unemployment claims management.

Computer Knowledge/

MS Office, HRIS, Time Tracking, and other HR related systems, such as unemployment admin systems/software. Professional in appearance and presentation, including in virtual workspace.

Ability to define problems, collect data, establish facts, and draw valid conclusions.

Must be able to effectively read and interpret information, present numerical data in a resourceful manner, and skillfully gather and analyze information.

use hands to handle equipment or controls; typing on keyboard; viewing computer screen extended periods; Camera/video usage is an essential function of the job.

Regular use of typical office equipment, computer software, programs, and methods of communication such as a computer, e-mail, phone system, and messaging.

Paid training

Work From Home Opportunity

Computer Equipment Provided

Medical, Dental, and Vision Insurance

Voluntary Life Insurance

Holiday Pay Learn more about life at Endurance-connect with us on LinkedIn, Facebook, Instagram, and Twitter. We celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Thanks to our dedicated employees, we provide best-in-class auto repair coverage to customers across the country, protecting people from unexpected and costly breakdowns for almost 15 years. Our people are our greatest strength, and we're proud to work as a diverse team to serve our customers and our community. Experts in the industry recognize that our employees care as well—Consumer Affairs highly recommends Endurance, and our customers highly rate us on Google, Trustpilot, and other major online review sites.