Caseworker (Full Time)

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Department

Social Services (DSS)

Date Posted

JUNE 18, 2026

Closing Date

JULY 2, 2026

Hiring Range

$47,827.00 - $64,538.00

Position Number

40001502

Job Type

FULL-TIME, NONEXEMPT

Duties and Responsibilities

This position is responsible for providing counseling, case management, and preventive services to families with children, including those experiencing homelessness. The role conducts interviews and assessments to determine service needs, evaluates eligibility for childcare programs, and ensures accurate documentation in state systems. Employees will identify barriers to employment, make appropriate referrals, and support families in maintaining childcare services. Duties also include applying relevant laws, regulations, and policies when making decisions; organizing and maintaining records; preparing reports; and using a variety of computer applications to manage caseloads and complete work accurately and on time.

Knowledge, Skills, and Abilities

This position requires thorough knowledge of interviewing procedures and practices, as well as an understanding of current social, economic, and health trends and the ability to apply them to practical service delivery. The employee must be able to acquire knowledge of laws, codes, and programs related to human services and communicate effectively both orally and in writing. The role requires the ability to work well with others under stressful conditions, read and interpret moderately complex information, and gather, evaluate, and compile data to prepare reports and make informed recommendations. The position also demands strong judgment, integrity, resourcefulness, accuracy, and thoroughness. Knowledge of governmental and community resources is essential, along with the ability to establish and maintain effective working relationships with supervisors, clients and their families, care providers, and various community organizations.

Minimum Education and Experience Requirements

Bachelor's degree in a human services field from an appropriately accredited institution; or Bachelor's degree from an appropriately accredited institution and one year of directly related experience; or an equivalent combination of education and experience.

Preferred Requirements

A minimum of one year’s experience in human service field

Knowledge of childcare resources and regulations preferred

NC Fast Core and Child Care Subsidy Level One Certification

Certification Requirements

Candidates will be required to pass NC FAST Certification training upon hire.

Work Arrangement

This position will be required to work in the office and remotely.

Equal Opportunity Statement

Durham County is an Equal Opportunity Employer. ADA requires Durham County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

Background Check Statement

This position may be subject to a background check, which could include, but is not limited to, criminal history (employment-related and/or SBI fingerprint-based), credit history, motor vehicle records, educational verification, and checks of the sexual offender registry, depending on the specific requirements of the role. A conviction record does not automatically disqualify an applicant from employment consideration, unless otherwise required by applicable state law.

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