Salesperson for Retail Sales

Sales Associate I

SIG SAUER, Inc. is a leading provider and manufacturer of firearms, electro-optics, ammunition, airguns, suppressors, remote controlled weapons stations, and training. For over 250 years SIG SAUER, Inc. has evolved, and thrived, by blending American ingenuity, German engineering, and Swiss precision. Today, SIG SAUER is synonymous with industry-leading quality and innovation which has made it the brand of choice amongst the U.Military, the global defense community, law enforcement, competitive shooters, hunters, and responsible citizens. Additionally, SIG SAUER is the premier provider of elite firearms instruction and tactical training at the SIG SAUER Academy. Headquartered in Newington, New Hampshire, SIG SAUER has over 3,400 employees across sixteen U.S. locations in three states, and four additional global facilities. The SEC (Sig Experience Center) Retail Sales Associate is responsible for providing direct assistance and sales support to customers, students, and SIG SAUER employees regarding general Academy/SEC information, product inquiries, order status, account inquiries, and customer conflict resolution. The SEC Retail Sales Associate also collaborates and aids the SEC management, SEC retail & range staff, and Academy staff to provide the support that will align with corporate marketing and sales initiatives to ultimately result in the successful operation of the SEC (Sig Experience Center).

Act as a direct salesperson for all SEC customers focused on providing a positive attitude and professional, polite, knowledgeable experience.

Maintain correspondence with customers regarding sales matters.

Provide technical assistance and issue resolution on SIG SAUER firearms and products while creating a win/win scenario for both the customer and SIG SAUER.

Upsell and promote merchandise, accessories, Academy training, and services.

Abide by all ATF regulations/compliance policies and procedures.

Keep direct and open communication between management and the SEC range staff.

All other duties assigned by the SEC Store and Assistant/Inventory manager.

High school diploma or general education degree (GED); or related experience and/or training; Proficiency in MS Office applications.

1+ years of previous sales and merchandising experience within a firearms retail environment.

In-depth knowledge of customer service principles and practices.

Proficiency in firearms knowledge and handling.

Comfortable with handling, assembling, and shooting a wide assortment of firearms.

Capable of completing tasks with minimal supervision.

Ability to be on feet for full 8-hour shift.

Must wear required Personal Protective Equipment (PPE) where required.

Must comply with all work exposure EH&S training requirements and adhere to SIG SAUER Inc. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.

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