Insurance Adjuster (Remote)

Florida Represented Bodily Injury Adjuster
And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
A day in the life of a Florida Represented Bodily Injury Adjuster, and what it takes to do the job:
As a Florida Represented Bodily Injury Adjuster, your main focus will be investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with attorney/litigation involved. You will have the convenience of working remotely from your home while efficiently handling your responsibilities. You will assess coverage, liability, and damages while providing exceptional customer service throughout your day. Customer and attorney communication will take place through different channels, including voice calls, email, and text messages. Through the utilization of innovative platforms and tools, you will engage in negotiation processes to reach fair injury settlements with all parties involved.
This includes time off, healthcare, retirement, and more. Flexibility in scheduling and a time off policy that helps support your work/life balance.
Initial and ongoing training to get you proficient in your new role.
Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. The Customer Service Expert –you'll live into Allstate's Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each casualty claim. The Investigator – you'll confidently and independently investigate casualty (and applicable LOB (line of business)) claims by performing detailed reviews of damage and interpreting policies to determine coverage.
The Effective Communicator – you'll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. You'll also incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress.
The Negotiator – You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. The Problem Solver –you'll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills.
The Recorder – you'll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained on. You'll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim.
Remote Home-Based Work
This position is a permanent remote home-based role. Your home office does not need to be near an Allstate office, but it does need to be in the United States. This position is not available for California, Alaska, and Hawaii residents.
3+ years of Florida Represented 3rd party Bodily Injury claim handling experience.

• Florida 6-20 All Lines Adjuster License (Property & Casualty).
• Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately - preferred.
• Ability to work independently and remotely, while managing time efficiently - preferred.
• Familiarity with insurance policies, coverage, and liability determination - preferred.
• Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully - preferred.
• Knowledge of innovative tools and platforms for effective claims evaluation - preferred.

A dedicated workspace in your residence that is private and free from distractions.
A technology bundle that includes all equipment needed to perform your work from home (laptop, monitor, headset, keyboard, mouse).
Connectivity reimbursement of $80 per month to offset a portion of your internet costs.
Certificates, Licenses, Registrations:

~ Florida 6-20 All Lines Adjuster License (Property & Casualty).

As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. Sign-on Bonus: You may be eligible for a $1000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.*
*Candidates who have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign-on bonus.
Business Communications, Critical Thinking, Fraud Investigations, Information Collection, Insurance Claims, Time Management
Allstate generally does not sponsor individuals for employment-based visas for this position.
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