Head of Business Operations - Remote

Yearly Bonus Opportunity
Growth. Opportunity. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.

You bring the enthusiasm, customer service, and commitment; The Accountability Operations Manager oversees financial controls, inventory accountability, auditing processes, and operational reporting across vending, micro-market, and office coffee service (OCS) operations. This role ensures financial accuracy, minimizes loss, drives accountability, and supports profitability through effective controls and performance management.
Supports operations across Lexington, Louisville, Charleston (WV), South Point, and Ohio districts.
Financial Accountability & Reporting

• Oversee financial accountability across vending, micro-market, and coffee service operations.
• Monitor financial performance and identify variances from budgets and forecasts.
• Ensure accurate reporting, reconciliation, and documentation of revenue streams.
• Conduct audits of route settlements, cash collections, and inventory transactions.
• Inventory & Asset Control
• Maintain inventory accuracy across warehouses, vending equipment, and micro-markets.
• Implement inventory control programs and auditing procedures.
• Analyze inventory variances and partner with operations teams to improve accuracy.
• Ensure accountability for company assets, equipment, and inventory.

Operational Performance Management

• Identify opportunities to improve margins through process improvements and cost controls.
• Collaborate with operations, warehouse, merchandising, and route teams to drive accountability.
• Review performance data to identify trends and corrective actions.
• Support initiatives that improve profitability and customer satisfaction.

Cash & Revenue Management

• Ensure compliance with cash-handling and accountability procedures.
• Review route settlements and cash processes for accuracy and integrity.
• Analyze revenue trends, product performance, and sales results.
• Canteen is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Medical
Dental
Life Insurance/ AD
Disability Insurance
Retirement Plan
Holiday Time Off (varies by site/state)
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Certain positions may require Florida Level 2 background screening.