Head of Operations & Business Management

$350 per month

Full-time

ProActivate

The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields.
Responsibilities
Technician Team Management: Directly lead and support a team of approx. 12 field technicians as their primary point of contact for day-to-day needs
Technician Development & Training: Identify individual skill gaps and create development plans to up-skill technicians over time
Field Presence & Large Project Supervision: Be ready to work in the field any day as needed, supporting jobs, quality-checking work, or stepping in when the team is short-handed
Operational Readiness & Supply Management: Develop and maintain load plans for each truck so technicians depart with all required supplies and materials
Quality, Process & Team Communication: Monitor and evaluate technician performance in the field, providing timely feedback and development opportunities
Supply & Demand Management: Ensure proper scheduling and routing daily

Qualifications

Division Owner - Responsible for the daily operations of the division
Management Experience: 2–5 years managing field technicians in a service-based trade such as carpet cleaning, restoration, property maintenance, HVAC, pest control, janitorial, or similar home/commercial services preferred
Coach, Developer, and Accountability Partner - Proven ability to coach, develop, and hold people accountable; has built teams, not just supervised them
Strong Communicator & Self-Starter
Field-Ready & Flexible - Physically capable of working in the field any day alongside the team; this is not a desk job. Comfortable with early starts and flexible scheduling based on job demands

Compensation & Benefits
Base Salary: $80,000k+
Bonus Incentives: Quarterly bonus based on division performance
Benefits:

Health insurance stipend reimbursement ($350/monthly)
401(k) participation
15 vacation days
6 paid holidays
6 sick days

Apply

Vacancy posted 16 hours ago

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