REMOTE! CLIENT SERVICE REP

Virtual Vocations Inc

Supporting clients in their financial journeys, the full-time remote Client Success Specialist will provide exceptional service through phone interactions, manage client accounts, and collaborate across departments to ensure a seamless experience.

Key responsibilities

Provide top-tier support via phone to clients enrolled in the Debt Management Program

Manage proposals, payments, deposits, and creditor communications while ensuring compliance with state regulations

Proactively review client accounts to identify and resolve issues, encouraging clients throughout their financial journey

Required qualifications

2-3 years of customer service experience, preferably in a call center environment

Associate's degree preferred; Bachelor's degree may substitute for experience

Strong professionalism when supporting clients through sensitive financial situations

Tech-savvy with experience in Windows-based systems and CRM tools

Comfort with basic financial calculations and reviewing financial documents

Apply

Vacancy posted 3 days ago

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