Hotel Housekeeping Dispatcher

About The Service Companies

The Service Companies (TSC) is the premier service provider to the hospitality, gaming, healthcare, education, and corporate catering industries. With over 2,000 team members serving 750 locations across 39 states, TSC is dedicated to delivering exceptional service quality and performance. As a privately owned company under TPG Twin Brook Capital Partners’ ownership, TSC values a culture that empowers employee involvement and performance, driven by "The TSC Way." We’re Partners in Excellence, which means we are committed to achieving the highest quality standards and delivering exceptional experiences for our clients, team members, and the organization. Managed Services – Turn-key Hospitality/Casino Housekeeping, Stewarding, Third Shift Cleaning, Public Area Cleaning, Laundry and Kitchen Cleaning

Specialty Services – Window and Chandelier Cleaning, Pressure Washing, Pool Cleaning and Maintenance, Exterior Building Cleaning

Responsible for answering and responding to guest calls and dispatching appropriate housekeeping staff. Handles some housekeeping administration.

Answers department telephone, greeting/acknowledging guests promptly and courteously.

Partner with hotel operations and management to address guest needs, resolve service issues, and enhance overall guest satisfaction

What We Offer (Training & Career Path)

Experience preferred, but not required — we provide comprehensive hands-on training

Ongoing skills training (guest service, safety, equipment use) and performance coaching

Physical stamina to stand for long periods, walk moderate distances, and perform repetitive tasks.

Ability to bend, stoop, reach, climb stairs, and perform other routine physical activities.

Ability to work with cleaning equipment and chemicals safely.

Reliable, punctual, and customer-service oriented.

Comfortable with technology used for scheduling/clocking in (may vary by site).

Medical Insurance

Short-Term Disability

Long-Term Disability

Life Insurance

TSC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

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