Banking: Relationship Banker

About the Role This role functions as an individual producer to assist the team in achieving sales, service, and operation goals for Region Banking Centers. It processes all customer related financial transactions in accordance with the rules, regulations, and guidelines of the bank. The position supports multiple banking centers within the region, offers excellent customer service, and helps maintain strong partnerships with various business segments.
Responsibilities Responds to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available
Evaluates needs of clients and offers appropriate financial products and services, through needs‑based conversations, to build and deepen relationships
Performs routine teller transactions such as deposits, withdrawals, check cash, loan payments and other transactions as needed
Supports segmentation strategy by implementing sales, retention, and other bank initiatives to execute Region Banking Centers’ growth and profitability objectives
Expected to achieve or exceed both individual and team goals in sales, service, and operations
Maintains compliance with Federal and State regulations as well as bank policies and procedures
Meets or exceeds branch audits and operations evaluation requirements
Assists with supervision of banking center colleagues, offering coaching support to fellow bankers
Act as a role model and helps onboard new bankers
Adapts to business needs with scheduling and supports banking centers within a Region
Builds strong relationships with the banking center teams it supports and with business lines
Demonstrates strong customer service skills and the ability to support teamwork, creating a positive working environment
Ability to travel to various Banking Centers within the regions
Associate’s Degree (AA) or Bachelor's degree preferred
Experience 3‑4 years customer sales/service experience with 1‑2 years supervisory experience
Demonstrated success in leading, coaching, and motivating preferred
0‑2 years experience in cash handling and customer service required
Needs‑based sales experience and banking experience preferred
Compensation The estimated salary range for this position is $21.50 to $26.00 USD hourly. Equal Employment Opportunity Statement Webster Financial Corporation and its subsidiaries (“Webster”) are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.

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