Dispatcher/Plumbing - HVAC

Together We Build - Partnership, Innovation, Excellence, and Safety

At Kelso Industries, 3,500+ employees across 30 companies work together to deliver exceptional HVAC, mechanical, plumbing, refrigeration, and electrical solutions nationwide. Join us to grow your career, make an impact, and be part of a team where innovation, excellence, and safety come first.

Recruiter Notice: We respectfully ask external recruiters and staffing agencies not to submit candidates. We only accept direct applications.

We are seeking an onsite dispatcher to work in our Ogden office.

The Dispatcher is responsible for coordinating and dispatching Service Technicians to customer locations, managing service calls, and ensuring efficient and effective delivery of automation services. This role requires excellent communication skills, the ability to multitask, and a customer-oriented approach.

Compensation is $18-20 per hour, depending on experience.

Schedule and dispatch Service Technicians to customer locations based on service requests and urgency.

Customer Interaction: Take customer calls, schedule appointments, and provide information about services, pricing, and scheduling.

Maintain accurate records of service calls, appointments, and customer information.

Optimize routes for technicians to maximize productivity and minimize travel time.

Problem Resolution: Address and resolve customer complaints and issues in a timely and professional manner.

Collaboration: Work with the management team to forecast scheduling needs based on seasonal changes or customer demands.

Experience: 1-2 years of prior experience in dispatching or customer service roles, preferably in the HVAC/building automation or construction industries.

Skills: Strong organizational skills, ability to work under pressure, excellent communication and problem-solving skills, basic computer skills.

Knowledge: Familiarity with building automation controls systems and terminology is a plus.

Customer-oriented approach with a focus on delivering high-quality service.

Competitive hourly pay

Join us and be part of a team dedicated to creating efficient, sustainable, and high-performance environments that make a lasting impact across the industrial, commercial, and institutional sectors.

Growth Opportunities: Competitive Compensation & Benefits: You’ll be rewarded fairly for your contributions while enjoying perks that enhance your financial security, health, and overall well-being.

Kelso Industries celebrates diversity and is committed to creating an inclusive environment for all employees. We do not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Kelso does business