Casino Attendants

Tipped PositionUnder the direction of the Slot Floor Supervisor, the incumbent assists in ensuring the operational success of the Slot Department and outstanding guest service is provided to all casino patrons.Exhibit conduct in accordance with all Illinois Gaming Board (IGB) Rules and Regulations, Federal and State laws and regulations, and Company and departmental policies and procedures.Provide superior guest service to casino patrons on the gaming floor.Responsible for cash banks issued and tickets.Keep Slot Floor Supervisor informed of all issues pertaining to slot and other electronic gaming devices.Perform any duties on or off-site involving guest services and quality control including, but not limited to, special events, guest giveaways, crowd control, property cleanliness, and other hospitality functions as needed.Maintain confidentiality of all company proprietary information including business processes, customer lists, marketing plans, and any other confidential information.Maintain a work environment that is safe, professional, friendly, and conducive to a high level of productivity, performance, and morale.Maintain excellent communication skills and interpersonal relations with guests, vendors, visitors, and company staff.Qualifications:High School Diploma or equivalent preferred.Demonstrated successful performance in a guest service role.Ability to physically navigate the casino floor on an ongoing basis, and perform all functions related to slot machine attendance, guest service including jackpot payouts, service requests, and minor machine repairs.Ability to work occasional overtime and irregular hours.Benefits:Medical (HSA available with High Deductible Health Plans)DentalVisionLife, AD&D (including voluntary options for employee, spouse, and/or children)Short-term DisabilityLong-term Disability401k with match