REMOTE POSITION / CLAIMS PROCESSOR

Join Hiscox as a Complex Claims SpecialistBuild a brilliant future with Hiscox. Put your claims skills to the test and join one of the top General Liability Insurers in the Industry!This position is primarily hybrid and requires in-office attendance at least two (2) days per week for candidates that are located near one of our office locations. However, qualified remote candidates will also be considered.The position can be based in:Atlanta, GABoston, MAChicago, ILManhattan, NYScottsdale, AZWest Hartford, CTAbout the Hiscox Claims Team:The US Claims team at Hiscox is a growing group of professionals with experience across private practice and in-house roles, working together to provide the ultimate product we offer to the market. Complex Claims Specialists are empowered to manage their claims with high levels of authority to provide fair and fast resolution of claims for our insured and broker partners.The Role:The primary role of Complex Claims Specialist is to independently analyze liability claim submissions for potential coverage, set adequate case reserves, promptly and professionally respond to inquiries from our clients and their brokers, and to proactively drive early resolution of claims arising from our General Liability products.The Complex Claims Specialist will manage a full pending of General Liability Claims, as well as provide thought leadership in multiple forums within and outside of the company. The Complex Claims Specialist actively engages in business development, product innovation, and market/customer insight and develop strong working relationships with underwriting leadership.Strategize and maximize early settlement opportunities for General Liability Claims (BI & PD)Draft and review coverage analysesMonitor litigation/suits and manage local defense counsel & relationshipContinually assess exposures and adequacy of claim reservesDrive employee engagement by exhibiting passion about the company, values, business and our customersTake lead in managing high exposure claims on teamMonitor litigation and manage local defense counselAttend mediations and/or settlement conferences where appropriateAssists in preparing & presenting quarterly reserving packsActively participate in the Claims/UW/Actuarial feedback loopKeep senior claims management adequately and appropriately informed of key issuesLiaising directly on daily basis with insureds and brokersMaintaining timely and accurate file documentation/information in our claims management systemPersonal Specification:Minimum of 8 years of professional experience in General Liability with an insurance carrier or litigation experience in General LiabilityLitigation and mediation experienceAbility to analyze liability and potential damages exposureExperience monitoring outside counselExperience negotiating allocation issuesExperience drafting or reviewing litigation budgetsExperience recommending or setting reservesExperience handling large volume of claims or litigation mattersAbility to manage case load independently and meet timelinesExcellent verbal and written communication skillsStrong ability to establish rapport and build relationships with clientsTeam-oriented, with ability to excel in a collegial environmentLeadership and people management skills %