Head of Sales and Marketing
RIMOWA GmbH
The RIMOWA Sales Supervisor is responsible for assisting the store team in all service and operational duties to help increase store productivity and performance.
Achieves monthly and annual sales targets by utilizing in-depth, updated product
knowledge, selling and customer service skills
Regularly follows up with clients and meets monthly clienteling sales goals
Assists Boutique Manager with execution of store marketing initiatives
Assists In training efforts and KPI management for sales team
Customer Service
Provides superior customer service
Assisting and leading sales staff in partnership with store management
Processes customer repairs when requested
Operations
limited to, opening and closing guidelines, inventory display and presentation guidelines, shipping/receiving policies, etc.
Ensures facility maintenance, presentation and organization
Exhibits proficiency in computer programs used by the Company
High School diploma or equivalent
Ability to work varied hours/days, including nights, weekends and holidays
Selling skills with ability to meet monthly personal sales goals
Customer focus: Dedicated to meeting customer expectations and requirements
within Company policy parameters
Ability to establish and maintain effective relationships with customers via clienteling
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