IT SysAdmin

Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Supports the installation, configuration, and maintenance of purchased applications or application frameworks. Participates in the design configuration, problem diagnosis, maintenance, and installation of application systems and/or user group profiles. Participates in testing and installing new software releases and application system upgrades. Analyzes, monitors, and fine-tunes the application system to achieve optimum performance levels. Works with internal infrastructure teams and vendors to resolve issues with hardware and software. Maintains a comprehensive operating system hardware and software configuration database/library of all supporting documentation to ensure data integrity. Participates with application system problem resolution by working with application developers, vendors and internal infrastructure team members to troubleshoot.

Bachelor's degree in Computer Science or in an IT-related area and several years of professional IT experience, or some combination related field, or equivalent work experience

Six or more years of experience in application development

Second level support for production interchange connectivity.

Position requires nights and weekend support.

Support and maintains Base24 system, internal and external network connectivity

Partner with internal Fleet services for POS connectivity and authorization

Provide support for internal and external network Base24 connectivity requests including project coordination and implementation.

Perform a range of tasks related to ATM/POS issuing and acquiring, including implementation, support documentation, and troubleshooting.

Working knowledge of Base24 files, Tandem tacl commands, network configuration, ISO 8583 online message format, and EFT Transaction flow

Familiar with IT standards, procedures, policy

Experience supporting interchange connectivity and application (database) Base24

Experience with external interchange support tools (VROL, MC)

Working knowledge of Excel, MS Outlook, Teams, OneNote, Service Now, OutsideView (6530) session emulator and Agile

Strong problem solving, decision-making, troubleshooting abilities and able to work with other support groups with varying levels of technical knowledge.

Able to coordinate with numerous in-house and external groups. Often acting as the facilitator or project lead including gathering requirements and defining issues.

Working knowledge of IT service, change and problem management

Extensive knowledge of IT systems management

Extensive knowledge of system software infrastructure, distribution and installation/support

Working knowledge of application delivery including release management

Working knowledge of computer operations

Ability to work cooperatively and professionally with co-workers, customers and management

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Bank drives meaningful relationships with our customers and collaboration across the company.

Healthcare (medical, dental, vision)

• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Up to 11 paid holiday opportunities
• We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.Citizenship and Immigration Services.