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Salesperson for Retail Sales

Macy's

As a Retail Selling Flex Colleague, you blend selling that delivers results with genuine hospitality to create standout shopping experiences. You take the time to understand each customer's needs, offering personalized recommendations and connecting them with the right products and services. Whether on the sales floor or in the fitting room, your warmth, product knowledge, and personal approach turn everyday visits into memorable moments. You stay focused on achieving selling goals by driving performance through customer engagement and smart selling behaviors. With every interaction, you build trust, meet sales targets, and inspire loyalty.

They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. They review sales goals, learn about new arrivals and top‑selling items, and stay up to date on current trends and promotions.

On the floor they focus on the customer by offering a warm welcome, making eye contact, and creating friendly personal conversations to build relationships that bring customers back.

Throughout the day they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting necessary merchandise moves.

They finish strong by sharing our Loyalty program benefits, ensuring customers have all they need, and ending with a sincere thank‑you, often walking the package around and using the customer's name.

They believe service starts with each other, supporting one another with honesty, care, and collaboration to better serve customers and communities.

Their pursuit of excellence includes taking pride in work, achieving sales goals, and learning from one another to deliver individual and store results.

Flex Team Colleagues have minimum work requirements of 42 hours per quarter during the 1st, 2nd, and 3rd fiscal quarters (February-April, May-July, August-October). During the 4th fiscal quarter (November-January) a minimum of 60 hours is required. Shifts are not scheduled automatically but may be assigned during key days. Minimum number of weekend shifts may be required. Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.

Understand and communicate effectively with customers, co‑workers, and supervisors.

Read and understand employment policies and safety rules/procedures in English.

Comfortable communicating and collaborating with customers and colleagues.

Meet daily sales goal challenges.

Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits.

Resourceful, eager to start a new venture, and able to adapt to changing priorities.

Frequent use of computers, handheld equipment, cash register, and ability to process register transactions.

Comprehensive health and wellness coverage, a 401(k) match, paid time off, eight paid holidays, continuous learning and leadership development, membership in Colleague Resource Groups, and volunteer opportunities.

Merchandise discounts.

Performance‑based incentives.

Employee Assistance Program with mental health counseling and legal/financial advice.

Additional benefits include 401(k), medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more. Whether helping a customer find the perfect gift, streamlining operations, enhancing online shopping, buying in‑style merchandise, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of memorable moments in people’s lives.

Vacancy posted more than 2 months ago

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