Head of Programme Management

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.

We are the substrate that provides the source of truth for time sensitive decisions, effectively transforming the way that militaries close kills chains and enable mission autonomy.

Anduril is seeking a mission-driven, highly organized, and detail-oriented Program Manager to provide tactical support and operational oversight for our USAF customer, driving the adoption, expansion, and long-term success of Anduril's cutting-edge Voyager Hardware. You will serve as a trusted advisor, deeply understanding customer operational requirements and translating them into impactful solutions that leverage our products. This role requires a unique blend of strategic thinking, technical aptitude, exceptional relationship-building skills, and a passionate commitment to national security. In addition, this role achieves results by focusing on the day-to-day management of client accounts, ensuring the smooth deployment, ongoing functionality, and optimal performance of Voyager solutions. You will be the primary point of contact for operational queries, issue resolution, logistics coordination, and direct support to ensure our USAF customer’s success.

Serve as the lead point of contact for USAF accounts focused on Voyager solutions, establishing and nurturing strong, enduring relationships with military leadership, program offices, and operational end-users.

Champion client needs internally, collaborating closely with Anduril's Engineering, Product, and Integration teams to inform product roadmap and ensure timely, high-quality solution delivery.

Daily Client Operations & Support:

Serve as the primary point of contact for USAF customers, managing day-to-day communications, operational requests, and urgent support needs related to the Voyager product line.

Drive the successful adoption and integration of Anduril's Voyager products into USAF operations, demonstrating clear mission value and operational superiority.

Identify and cultivate opportunities for expansion within existing accounts, including upselling new features, capabilities, cross-selling adjacent Anduril technologies, and securing follow-on contracts.

Develop comprehensive account plans, sales strategies, and proposals that align with client requirements and Anduril's strategic objectives.

Coordinate the scheduling and logistics for product demonstrations, training sessions, and field support visits with clients and internal teams.

Monitor the operational status and usage data of deployed Voyager products, proactively identifying potential issues or areas for improvement in coordination with technical teams.

Process and track client orders for system upgrades, spare parts, consumables, and additional training modules.

Facilitate contract renewals by ensuring all terms and conditions of current agreements are met and documented.

Act as the liaison between client operational teams and Anduril's internal engineering, product, and field support teams to ensure client requirements are accurately relayed and understood for immediate action.

Troubleshoot basic technical issues on-site or remotely, escalating complex problems to the appropriate technical experts.

Support the integration, qualification, and testing of new Voyager systems by coordinating customer access and feedback.

Assist in identifying and documenting customer needs for future product features based on immediate operational feedback.

Performance & Reporting:

Forecast and track key account metrics, including revenue targets, program milestones, and operational deployment success.

Provide regular, insightful reports to internal leadership on account status, strategic opportunities, competitive landscape, and challenges.

Ensure all customer activities comply with contractual agreements, security protocols, and relevant government regulations.

Maintain accurate and up-to-date client records, contact information, and equipment inventory.

Experience in program management and product deployment roles

Exceptional interpersonal and stakeholder management skills

Experience translating and decomposing technical concepts into operational requirements and performance specifications

Willing to travel as necessary (up to 25%)

Secret Clearance or above required

Experience in Defense Technology Product/Program Management, Solutions Architect, or Customer Success type roles

Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations.

Highly competitive equity grants are included in the majority of full time offers; Additionally, Anduril offers top-tier benefits for full-time employees, including:

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By submitting your application, you consent to Anduril Industries using a third-party service provider to conduct pre-employment risk, integrity, and due diligence screening and assessing potential risks as part of your application process. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources. This third-party service provider does not act as a consumer reporting agency. Use of this provider helps to ensure compliance with applicable laws and protect technology, intellectual property, and organizational security.

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