RN Virtual Health Services I

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Are you a transitioning military service member or a military spouse looking for an internship that supports the goal to put health first?

The DOW SkillBridge Internship and Military Spouse Fellowship Programs will provide you with key training to perform your internship. You will partner with your team to support members, projects, and to meet goals impacting business outcomes. The professionals you work with at Humana will depend on the type of internship you select. They may include healthcare professionals, HR, and IT, to name a few. The objective is to support and facilitate care for members.

To be eligible for this internship, you must either be a transitioning military service member or a military spouse, and you must obtain eligibility to participate in these DOW sponsored programs.

The Utilization Management Behavioral Health Registered Nurse (RN) Intern will report to a manager of the National Medicaid team. You will utilize training and engage formerly acquired skillsets to complete medical necessity reviews for behavioral health requested services using clinical judgment and provides referrals to internal stakeholders for further review depending on case findings.

Conduct comprehensive clinical reviews of prior authorization requests to determine medical necessity and benefit eligibility.

Communicate with healthcare providers to obtain necessary clinical information and clarify requests.

Coordinate with medical directors and interdisciplinary teams to support decision-making.

Document all review findings and decisions in clinical documentation systems.

Support reporting initiatives and provide data for performance improvement projects.

Quality Assurance:

Implement quality assurance measures to ensure accuracy and consistency in prior authorization decisions.

Identify process improvement opportunities and contribute to performance improvement projects.

Education and Training

Educate providers and staff on prior authorization policies, criteria, and review processes.

Stay current with clinical best practices and regulatory changes.

Active Registered Nurse, RN, in the state of Kentucky or an enhanced Compact (eNLC) license without restrictions or disciplinary action.

Minimum two (2) years of clinical behavioral health experience.

Working knowledge of MS Office including Word, Excel, PowerPoint, and Teams in a Windows based environment and an ability to quickly learn new systems and troubleshoot and resolve basic technical difficulties in a remote environment.

Proficiency in healthcare software and electronic medical records (EMR) systems.

Possess an interest in working in the managed care industry.

Bachelor's degree

Previous experience in prior authorization, utilization management.

Certification in Case Management (CCM) or Utilization Review (UR).

Knowledge of payer policies, insurance companies and government health programs.

Remote Work at Home

Weekdays 8:00 AM to 4:30 PM Central Time

Travel: None

Work At Home Requirements:

Must have the ability to provide a high-speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.

A minimum standard speed for optimal performance of 25x10 (25mbps download x 10mbps upload) is required.

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services.