Showroom Sales - Showroom Salesperson

If you are an enthusiastic self-starter with a passion for customer service, product knowledge, selling and you enjoy working with people, then we want you to be part of our team as a Salesperson for our Tustin Toyota store. The Salesperson is extremely knowledgeable about our vehicles and services, the industry, and our market, including vehicle selection, performance accessories, efficiencies, safety features and functions, and financing options for both new and used vehicle inventories. He or she presents new and pre-owned vehicles to customers in an attractive and highly informative fashion that promotes a prompt sale and maintains an ongoing relationship with customers to encourage networking and repeat business.

The ideal candidate has a high school diploma or GED, previous sales experience (in any industry), excellent customer service skills, a confident and outgoing personality, a professional appearance, and great communication skills. Health, Dental, Vision, Life, 401K, Health &Wellness Program, community involvement and company paid vacation and holidays.

Helps customer with vehicle selection and promotes model options and features, value-add products and services, and purchase and finance options following dealership policies.

Continuously learns about product updates, features, accessories, and inventory and their benefits to the customer.

Helps facilitate delivery by providing a clear explanation of vehicle and features operation, warranty, and servicing requirements.

Learns to overcome objections, ask for the sale, negotiate price, complete sales or purchase agreement, and explain and offer warranties service and finance.

Maintains accurate sales documentation.

Maintains high CSI (Customer Satisfaction Index) a MUST!!

Maintains an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction.

Negotiates sale closure in a clear, concise, and highly ethical fashion.

Prospects daily for potential customers and maintains consistent rapport with previously sold customers.

Provides sales management information by completing required reports.

Attends sales meetings and training sessions as required.

Demonstrate behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors.

Follow all company policies and procedures.

Attend sales meetings and training sessions as required.

Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers.

Establish personal goals that are consistent with the dealerships standards of productivity, and devise a strategy to meet those goals.

1 + years' experience automotive sales experience preferred but willing to train.

• Previous sales or customer service experience (any industry) a plus.
• Able to achieve goals with limited direct supervision.
• Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress.
• Excellent telephone and customer service skills, including the ability to smile.
• Bilingual a PLUS!