Bank Teller / Teller - Full Time

Universal Teller I

IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. IBC's focus is to be customer centric and strive to provide excellent customer experience.

Time Type: Full time

This is an in-office position.

Department: 705 Teller Operations

The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the "IBC Experience". This includes providing prompt, efficient, and friendly customer service to customers while adhering to bank teller policy and procedure guidelines. This position also requires tellers to maintain a balanced cash drawer and become skilled in the ability to build customer relationship to identify products and services to meet the customer's banking needs.

Process paying and receiving teller transactions

Deliver the IBC Experience by providing prompt, efficient and friendly customer service

Balance and maintain assigned cash box and vault if applicable as well as perform end of day process

Meet customer financial needs by promoting bank products and services through lobby, motor bank and outreach activities

Perform successfully to the Sales Performance Goals and Referral Programs

Assist in solving issues that pertain to customer transactions

Operate and maintain all necessary teller equipment

Assist on-the-job training for their branch and other branches

Good oral and written communication (Bilingual preferred for border markets).

• Focus on Quality/ Accuracy
• High school graduate or GED equivalent
• 1 to 6 months cash handling preferred