Head of Service Management

Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for ensuring a high‑quality dining experience by greeting residents and guests, overseeing service staff and interacting with residents and guests while maintaining a safe and sanitary dining environment.

Supervise daily operation of dining room(s), room service and convenience store.

Ensure resident/guest satisfaction by responding quickly to needs and requests.

Ensure room service orders are delivered timely and properly.

Ensure smooth and timely opening of the dining room.

Assist in producing weekly schedules with budgetary guidelines for service staff.

Ensure that there are an adequate number of employees for each shift and ensure that absences are covered.

Lead the training of all new dining room employees.

Assist service staff during mealtime as needed.

Oversee resident billing of food service charges.

6+ months of previous Food Service experience.

Management experience is not required but a plus.

Serv Safe and/or other required local, county or state certifications.

You take pride in the quality and presentation of food that you have helped to prepare, as well as the cleanliness of the kitchen and dining areas that you work within.

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short‑term disability, long‑term disability, and paid time off.All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs.