Communications & Writer (Temporary)

Receive, review and process documentation for an assigned base of accounts, and process documents through the system.

Interface with other CEVA systems to provide updates and communications for internal and external customers to produce timely and compliant transactions.

Obtain release and other government agency releases as appropriate, arranging receiving or delivery, and ensuring invoicing for services is completed accurately and within the timeframe consistent with the account and company policy.

Serve as single point of coordination between customers (internal and external), U.Provide excellent and timely customer service by proactively informing clients of the status of their shipments using judgment and knowledge, referring more technical questions to the team leader or licensed broker for response.

Ensure customer profile information is entered and updated in the appropriate company system for any customers; Manage pre-alerts daily to determine whether freight is arriving as expected and ocean documents are received within time standard specified.

Actively pursue a better understanding of the process through self-study, as well as courses and seminars presented by approved sources.

Ability to add, subtract, multiply and divide using units of U.Basicproficiency in Microsoft Office, internet, web-based and job specific software applications.

Accurate typing skills and/or data entry skills.

Responds promptly and professionally to customer needs. Ability to gather and analyze documents skillfully.

Ability to raise potential concerns or customer requirements.

Follows policies and procedures and ability to understand laws, rules and regulations in areas of assignment.

Must be able to read, write and speak English fluently.

High School Diploma or GED.

This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

Outstanding benefits for employee and family including multiple health plans (company contribution to health savings account), prescription, dental and vision coverage.

Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.

Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.

Flexible Paid Time Off programs including company paid holidays.

Tuition reimbursement program.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

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