Ambassador, Hospitality Services

It starts with hiring people who share our passion for food and hospitality. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. The Workplace Ambassador creates a welcoming, safe, and functional workplace by providing hospitality-focused support to employees and visitors. As a visible on-site resource, the Ambassador addresses workplace needs, coordinates with service partners, and helps foster a positive employee experience.

provide workplace assistance, directions, escorts, site tours, and local information.
Educate employees about workplace resources, amenities, and protocols, and support new hires and employees relocating to the site.
Conduct proactive floor walks, remain visible and mobile, and monitor the readiness of workspaces, meeting rooms, shared areas, amenities, and office supplies.
Submit, track, escalate, and follow up on service requests through resolution in partnership with the responsible teams.
Identify recurring issues and collaborate with Facilities and Technology teams on preventive solutions.
Support workplace engagement activities and events with the Site Leader and other stakeholders.
Assist with wayfinding, room reservations, scheduling issues, meeting-space readiness, and other conference center needs in partnership with the Connections team.

Service-focused, flexible, collaborative, and comfortable engaging with employees and visitors.
Strong relationship-building, communication, and problem-solving skills, with the ability to remain calm under pressure.
Basic technology troubleshooting skills and proficiency in Outlook, Excel, Word, and PowerPoint.
Ability to work the assigned on-site schedule, maintain appropriate coverage, and remain mobile for most of the day.
Flik is a member of Compass Group USA
Medical
Dental
Life Insurance/ AD
Disability Insurance
Retirement Plan
Holiday Time Off (varies by site/state)
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
-com/wp- content/uploads/2023/08/2023_WageTransparency_FlikHospitality.At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening. Applications are accepted on an ongoing basis.