Bakery Production Crew (Baker)- Overnight

Greet, Observe, Assist, Thank) service to our customers.
This position is responsible for providing exceptional over-the-counter customer service while supporting all daily operations within the Service Deli and Bakery departments. Responsibilities include preparing and packaging deli or bakery items, maintaining product quality and presentation, and ensuring all food safety and sanitation standards are met. For a graveyard shift NOTC Clerk, responsibilities include stocking products, preparing displays for the following day, and ensuring all areas are clean, organized, and ready for opening.
Provide friendly, helpful service while maintaining a professional demeanor and enhancing the customer’s shopping experience (G.O.A.Handle customer concerns or complaints politely and professionally, and escalat i to upper management when necessary
Provide excellent over-the-counter customer service by greeting customers, answering questions, and fulfilling product requests
Slice, weigh, package, and label deli meats, cheeses, and prepared foods according to customer specifications
Stock, rotate, and merchandise service deli products in display cases to ensure freshness and appeal
Take and fulfill special orders for party trays and catering requests
Assist with inventory control by accurately recording waste, transfers, and markdowns
Operate deli equipment such as slicers, ovens, fryers, and scales safely and appropriately
Maintain a clean, organized, and sanitary work area, including equipment, counters, and display cases
Bakery Responsibilities:
Provide friendly and knowledgeable customer service at the bakery counter, assisting with product selection, and taking customer orders
Baking preparation to meet production goals when making bakery items
Assemble and decorate cakes, cupcakes, and other bakery items; Ensure decorated items meet quality and presentation standards
Maintain attractive, clean, and well-stocked bakery display cases to ensure products are presented in an appealing manner
Regularly check and restock bakery items on the sales floor, ensuring freshness and proper rotation; Monitor inventory and communicate any stock shortages or waste to management
Safely operate ovens and other baking equipment while monitoring bake times and product quality.
Follow all food safety, sanitation, and quality control procedures as required by store policy and health regulations
Stock Crew Responsibilities:
Stock shelves accurately, ensuring products are neatly arranged and fully stocked
Perform product rotation by checking expiration dates and placing older items in front
Maintain cleanliness and organization of stock and sales floor areas
Prepare the store for the next day by ensuring displays and shelves are orderly and customer-ready
Report any inventory shortages, damages, or discrepancies to management
Work collaboratively with team members to ensure smooth department operations and excellent customer experience
Adhere to all store policies and local health regulations for safe food preparation, temperature control, and storage
May be assigned to work in Grocery or Produce departments based on operational needs, which includes merchandising grocery items and providing support to either department as needed
High school diploma is preferred but not required
Friendly, helpful attitude with a focus on customer satisfaction and service at all time
Excellent communication skills (both oral and written) with the ability to communicate clearly and respectfully with customers and other teammates
Basic math and reading skills for handling recipes, pricing, labels, equipment, and inventory
Ability to operate equipment safely and efficiently
Basic knowledge of cake and cupcake decorating is a plus (training can be provided)
Available to work a flexible schedule, including evenings, weekends, and holidays
Must maintain a sense of integrity and adhere to all store policies and procedures, including safety standards and the collective bargaining agreement
Be a part of a team that makes a difference in the communities we serve.
We are a team that fosters open communication.