Head of Care Management Operations

com is the go-to eCommerce platform for auto care and maintenance. We provide drivers with quality parts at competitive prices and enable them to schedule appointments with trusted mechanics directly through our website. Using world-class design principles and the latest technologies, we deliver a fast, intuitive digital experience backed by our company-owned national distribution network.

With over 1,000 employees worldwide, we are scaling rapidly, fueled by our most recent strategic partnership and $35 million investment. com, our culture goes beyond our core values of Safety First, Customer Focused, and Commitment to Excellence. We are a performance-driven, data-focused, and fast-paced team where results matter and winning is expected.

• High Standards: We move quickly, pay attention to details, and dig deep - whether it’s analyzing contracts, aggregating complex scenarios, or building clear, data-driven presentations.
• Schedule and assign employees in the direct performance of assigned tasks in one or more of the following areas: Review staff requirements, evaluate operations, make recommendations, and take appropriate action.

Maintain an appropriate inventory of supplies.
Lead and manage others effectively.
Broad knowledge of the distribution of fulfillment operations.
Graduation from high school or equivalent. Functional reading, writing, and math.
We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is dedicated to ensuring that we comply with this policy regarding hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, other forms of compensation, training, and general treatment during employment.

As the nature of business demands change so, too, may the essential functions of this position.