Front Desk Receptionist Evening/ Weekend Shift
Residence Inn Durango
InnVentures Overview Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nation’s largest REIT’s and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we have established proven methods of management, development, and revenue maximization resulting in a trusted acumen for operating major hotel brands.
As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously.
Group insurance, including medical, dental, vision and company-paid life insurance.
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily
Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest’s stay.
Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations.
Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
Qualifications Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays.
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