Relief Caseworker

Join our team at Cleveland Clinic Indian River Hospital and experience world-class healthcare at its best. Cleveland Clinic Indian River has been recognized as one of the top regional hospitals in South Florida. Indian River Hospital is in sunny Florida’s Treasure Coast where it is committed to providing optimal family-centric and community-focused care. At Indian River Hospital, you will be part of a collaborative, compassionate, and innovative team of caregivers. You will work with state-of-the-art technology and will build a rewarding career with one of the most respected healthcare organizations in the world.

Indian River Hospital’s Case Management department is looking to add a Social Worker to the team, who will assist in discharge planning for patients. In this role, you will coordinate social work services for Med/Surg, ICU, Telemetry and Emergency Room patients and provide psychosocial assessment, counseling, resource information and referrals to these patients and their families. You will develop skills to cope with the impact of illness, hospitalization, treatment and continuing care issues, functioning as the patient’s safety advocate. With this being a PRN role, you will experience plenty of flexibility with the schedule, allowing you to have a good work-life balance, while still being able to advance your skills at an elite healthcare organization.

A PRN caregiver in this position works varying days from 8:00AM - 4:30PM, including both weekdays and weekends.

A caregiver who excels in this role will:

Identify significant psychosocial issues and implement appropriate social service interventions and continuing care options through the process of data collection, data analysis and implementation of a care plan based on identified needs.

Demonstrate the knowledge and ability to care for age specific needs of the population served as measured by completion of mandatory training and direct observation by supervisor.

Demonstrate an understanding of illness/recovery and the impact on patients and families.

Respond to campus wide referrals on the same working day.

Utilize a multidisciplinary approach to ensure continuity of care and comprehensive patient services to maximize the effectiveness of social service interventions.

Develop and sustain positive working relationships with patients, families, physicians, nurses and ancillary personnel.

Act as a resource to patients, families, physicians and staff regarding internal/external resources.

Initiate team conferences to facilitate discussion/consensus regarding complex cases.

Use crisis intervention techniques to calm, comfort and stabilize patient/families under stress.

Utilize knowledge to coordinate realistic referrals and continuing care plans to meet the needs, age and health status of the patient.

Inform the patients, families and anyone accountable for the continuing care of the patient of their role and responsibilities relating to the continuing care plan.

Utilize appropriate clinical intervention skills to assist patient, families and staff with their abilities to cope.

Document on CM progress notes, multidisciplinary problem list and interdisciplinary education records to provide clear, concise record of social work services and interventions.

Facilitate and coordinate timely transfer and discharge of patients with complex needs and inpatient and outpatient dialysis arrangements.

Disclose medical errors to patients and families in accordance with existing patient safety plan and disclosure policy.

Assist in developing and maintaining the electronic case management resource manual.

Act as a campus wide resource regarding the Baker Act.

Minimum qualifications for the ideal future caregiver include:

Bachelor's Degree in Social Work (BSW)

Two years of experience as a social worker in healthcare setting

Excellent oral and written communication skills

Ability to prioritize and multitask to achieve a therapeutic outcome

Preferred qualifications for the ideal future caregiver include:

Inpatient experience

Physical Requirements:

Requires frequent walking from department to department: require sitting at a workstation or desk; requires standing; work may include occasional publishing and/or pulling, lifting and carrying objects weighing up to 20 lbs.

such as files, documents and computer printouts.

Work requires finger dexterity and eye/hand coordination to operate a computer keyboard at a moderate skill level.

Personal Protective Equipment:

Follows Standard Precautions using personal protective equipment as required for procedures.

Pay Range:

Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

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