Virtual Training Facilitator I

Summary The Training Specialist position is located within the Office of Community Care (OCC) at the VA Eastern Colorado Healthcare System, and reports directly to the Deputy Chief of Administration, OCC. The incumbent develops and implements all training and serves as the point of contact and super user of all programs associated with OCC. Responsibilities Duties include, but not limited to: Develops and implements training modules on OCC operations to support continuity of care for Veterans, tailored for new and existing direct care employees, including inpatient/outpatient staff, CBOC MSAs, HBAs, Travel clerks, and other medical center personnel (clerical, administrative, and clinical). Designs and evaluates training courses and programs and makes enhancements based on evaluation outcomes and feedback. Provides instruction on a wide range of topics, including the Mission Act, Community Care Network (CCN), eligibility, and the OCC referral process, in well-established subject matter areas. Delivers training to healthcare providers, MSAs, Providers, and RNs. Identifies and sets training priorities, conducts and administers training programs, and develops or enhances training materials related to VistA, CPRS, CTM, HSRM, EPS, EPSI, and other relevant computer applications. Uses this knowledge to enhance orientation and other educational programming to ensure competencies for Medical Center employees. Responsible for IT security and confidentiality for, but not limited to, data, network or system access, accessibility codes. Develops, obtains, and adapts current instructional material. Performs duties involving the instruction of training courses or the modification of course content and/or material. Initiates educational programming which is responsive to changes in the policy/procedure/technology, and promotes the mission, vision, and values of the organization. Instructional problems encountered require organization of course material and/or modification for students who may pose typical problems of communication or remediation. Remediation may include the incumbent identifying the specific problem, selecting/implementing alternative learning strategies, setting daily objectives, documenting progress including discussing with employee, and formally reporting to immediate supervisor for potential action. In the performance of official duties, the employee has regular access to printed/electronic files containing sensitive data, which must be protected under provisions of the Privacy Act of 1974, and other applicable laws, federal regulations, VA statutes and policy. Work Schedule: Monday-Friday 7:30am - 4:00pm Telework: This position may be authorized for telework on a situational, Ad-Hoc basis. Virtual: This is not a virtual position. Position Description/PD#: Training Specialist/PD148340 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Requirements Conditions of Employment You must be a U.Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The position requires frequent travel to all divisions and CBOCS in the BVAMC by government vehicle. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. For a GS-9 position you must have served 52 weeks at the GS-7. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Education Undergraduate and Graduate Education: Teaching or instructing in an adult education program, secondary school, college, military installation, or industrial establishment in the appropriate field(s). Supervising or administering a training program. Development or review of training/course materials, aids, devices, etc., and evaluation of training results. Work in the occupation or subject-matter field of the position to be filled that required training or instructing others on a regular basis. Plans, develops, evaluates, and present the unit's education program; Evaluates current training material and adapts as needed per target audience and setting; Technical knowledge of scheduling, medical software, and general automation equipment for presentation preparation; To qualify based on education for this grade level you must have a Master's or equivalent degree or 2 years of progressively higher level graduate education leading to such a degree.. You must have a combination of specialized experience and more than 1 full year of graduate level education. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at