Part-Time HVAC Dispatcher (Weekends)

Dispatcher Position
Join ARS/Rescue Rooter, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience.
We're looking for experienced Dispatchers to join our team. This position will coordinate service calls, communicate with technicians and customers to help ensure jobs are scheduled and completed efficiently.
Starting Pay: $18/hr, increasing to $19/hr. after 90 days of employment. Full-time, year-round work.
Schedule:

Must be available to work every other weekend
Shift start times may vary between 11am and 1pm
Shift end times may vary between 8pm and 9:30pm, with the possibility of working until 10pm
Specific shift times may vary based on business need
What We Offer:

Weekly pay through direct deposit
Paid training
Flexible part-time and full-time schedules
Opportunity to advance into HVAC Sales Advisor roles
No door-to-door canvassing & No cold calling
Full-time employees also receive:

• Insurance available after 31 days
• Low-cost medical (as low as $5/week)
• Dental, vision, HSA/FSA
• 401(k) with company match
• Paid time off + holiday pay
• Company-paid life insurance

Dispatch technicians based on location, availability and service needs
Communicate with customers regarding appointments and service updates
Monitor schedules and make adjustments as needed.
Maintain accurate service and customer information.
Work closely with other departments to help resolve service issues.
Provide excellent customer service in a fast-paced environment.
What You Need:

Previous dispatch and scheduling experience REQUIRED
Strong communication and organizational skills
Ability to multitask and prioritize
Comfortable working in a high-volume environment
Strong computer and data-entry skills
Customer service experience preferred.
Flexibility to work assigned shifts and weekend rotations as needed
Must pass background check and drug screening
Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.