Banking - Teller/Customer Service

Main, 1040 E Main St, Louisville, Kentucky, United States of America

Job Description Posted Wednesday, August 12, 2026 at 4:00 AM

Stock Yards Bancorp, Inc. (NASDAQ: SYBT), parent company of Stock Yards Bank & Trust Company, with offices in Louisville, Central, Eastern and Northern Kentucky, as well as the Indianapolis, Indiana and Cincinnati, Ohio metropolitan markets.

Job Title: Service Associate I

FLSA Status: Non-Exempt

Department: Retail

Hours: Varies by branch location, Saturdays by rotation

General Job Summary:

To complete face-to-face customer banking transactions, sell and cross-sell bank products and services, and provide exceptional customer service.

Organizational Duties and Responsibilities:

Supports the mission, vision and philosophy of the Bank. Complies willingly with all organizational policies and procedures.

Supports all functions that maintain compliance with regulatory agencies.

Essential Duties and Responsibilities:

Exemplify our 212 commitment to service

Process deposits, withdrawals, cash checks and balance a cash drawer

Cash checks following SYB check cashing policy

Sell official checks

Process and balance teller work through image capture

Consultative Selling – Engaging customers and prospects to uncover needs and offer solutions

Assist with beginning, end of day and other operational duties as needed

Participate in weekly team meetings

Working Conditions: Work on teller line, which will require long periods of standing

Education: High School Diploma or GED Equivalent

Experience: Customer contact and cash handling experience

Specific Skills:

Good written and verbal communication skills

Professional appearance and demeanor

Ability to work well with others

Physical requirements:

The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Primarily sedentary work performed in an office environment

Ability to sit for extended periods of time while working at a computer

Frequent use of hands and fingers to operate a computer, keyboard, mouse, and other office equipment

Ability to speak clearly and hear well enough to communicate with clients, team members, and vendors via phone, video, and in person

Visual acuity sufficient to read computer screens, printed documents, and financial data

Occasional standing, walking, bending, or reaching

Ability to lift and carry up to 10–15 pounds occasionally (e.g., files, office supplies)

401(K) with a company match of up to 6%

ESOP employer match

Medical insurance

Vision insurance

Cancer/Disease insurance

Flexible Spending Accounts

Flexible Savings Accounts

Health Savings Accounts

Bank paid Life/AD&D insurance

Voluntary Life/AD&D insurance

Bank paid Short-Term and Long-Term Disability insurance

Main, 1040 E Main St, Louisville, Kentucky, United States of America

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